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Digital Operations Director
1 month ago
Project Management Responsibilities
• Manage cross-functional projects across various business areas, including sales and business development, client and account management, and business operations.
• Maintain strong communication with stakeholders to ensure project goals and client needs are met.
Data Analysis and Reporting
• Utilize Google Sheets or Excel to track project progress, analyze data, manage commercials, and create reports.
Presentation Skills and Team Management
• Prepare and deliver presentations using PowerPoint or Google Slides to communicate client strategies, new business proposals to stakeholders, and new and existing clients.
• Foster strong relationships with team members as you will be managing them to ensure the delivery of various projects, client deliverables, and proposals.
Commercial Focus and Client Retention
• Apply commercial acumen to drive business growth and profitability.
• Ensure client retention and satisfaction is maintained profitably.
Required Experience and Skills
• At least 7 years' experience in a digital and operations based role.
• Proven project management experience across multiple business areas.
• Strong communication and stakeholder management skills.
• Proficiency in Google Sheets or Excel.
• Excellent presentation skills using PowerPoint or Google Slides.
• Strong attention to detail.
• Commercially minded with a focus on driving business growth.
• Experience project managing a multi-channel team.
• Proven track record developing positive client relationships.
• Highly skilled communicator, with excellent presentation skills.
• Strong business acumen - experience driving commercial growth with strong sales and negotiation skills.
• Collaborative and astute - able to build trust and respect within a network.
• A self-motivator who is constantly learning about what's new in the digital and ecommerce industry.
This role involves working collaboratively with agency channel teams to align objectives and goals and deliver services within budget. The ideal candidate will be a strong leader and communicator, able to build trust and respect within a network, and drive business growth and profitability through commercial acumen. We celebrate diversity and are committed to creating an inclusive environment for all employees.
