
Technical Systems Specialist
2 weeks ago
About our organization:
We are a global technology consulting company that enables enterprises to reimagine business models and accelerate innovation through digital technologies.
As a Technical Support Analyst, you will work with a team of professionals to deliver superior competitive differentiation, customer experiences, and business outcomes for clients.
Key Responsibilities
Provide L2/L3 support for applications and systems running on Tandem, Linux and Windows platforms
Monitor and troubleshoot issues across multiple database environments - SQL Server, Sybase, Oracle, etc.
Perform routine maintenance patching and upgrades for supported systems
Collaborate with development and infrastructure teams to resolve incidents and implement fixes
Ensure timely communication and documentation of issue resolutions and root cause analysis
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