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Customer Relationship Development Specialist

2 weeks ago

Hosūr, Tamil Nadu, India beBeeCustomerService Full time ₹ 1,04,000 - ₹ 1,30,878
Customer Service Representative

Achieving business targets as laid down by acquiring new client relationships and maintaining them is a key aspect of this role.

  • Key Responsibilities:
  • Developing and implementing strategies to identify target areas for prospective business growth.
  • Screening customer segments based on organizational norms and expectations.
  • Ensuring high customer satisfaction levels by proactively understanding customer needs and cross-selling multiple products.
  • Executing sales promotion activities to build customer interest in the brand.
  • Building strong client relationships both internally and externally, and promoting a strong brand identity among potential customers.
  • Developing relationships with new vendors and ensuring compliance with all audit/RBI regulations.
  • Strengthening distribution channels to maximize sales opportunities.
Requirements

Qualifications:

  • Graduate in any discipline.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Strong analytical and problem-solving skills.

Skills:

  • Customer relationship management.
  • Sales and marketing.
  • Vendor management.
  • Distribution channel development.
  • Compliance and risk management.

Benefits

This role offers a competitive compensation package, including benefits such as health insurance, retirement planning, and paid time off.