
Retail Training and Development Specialist
2 days ago
Job Title: Retail Trainer
">Job Summary:
">We are seeking a skilled Retail Trainer to join our team and drive learning and development across our retail brand. As a key member of our training team, you will be responsible for designing and delivering impactful training programs to front-line teams, focusing on sales performance, customer experience, product knowledge, and operational efficiency.
">About the Role:
">This is an exciting opportunity for a motivated and results-driven professional to make a real impact in our retail business. You will work closely with our operations, HR, and business teams to identify training needs and performance gaps, and develop digital content (videos, decks, quizzes) for scalable learning.
">Your Key Responsibilities:
">- ">
- Design and deliver training programs focused on product knowledge, customer service, sales techniques, and operational efficiency.">
- Conduct in-person and virtual training sessions for retail staff, team leaders, and support roles.">
- Collaborate with cross-functional teams to identify training needs and performance gaps.">
- Develop digital content (videos, decks, quizzes) for scalable learning.">
- Track and maintain training metrics: attendance, completion rates, feedback, and post-training performance.">
Requirements:
">To succeed in this role, you will need:
">- ">
- A minimum 2-3 years of experience in training, preferably in retail or a related field.">
- Strong communication and presentation skills—both in-person and virtual.">
- Hands-on experience with retail operations, customer handling, and POS systems is a plus.">
- Comfort with virtual training tools, LMS platforms, and digital content creation.">
- Ability to connect with store teams and drive motivation and accountability.">
- Strong organizational, analytical, and follow-up skills.">
About Us:
">We are a dynamic retail company with a strong focus on delivering exceptional customer experiences. Our vision is to become the leading retail brand in India, and we are looking for talented individuals who share our passion and commitment to excellence.
">What We Offer:
">We offer a competitive compensation package, opportunities for career growth and development, and a collaborative and supportive work environment. If you are a motivated and results-driven individual who is passionate about retail and training, we encourage you to apply for this exciting opportunity.
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