Customer Experience Ambassador

4 days ago

Hyderabad, Telangana, India beBeeLuxury Full time ₹ 8,00,000 - ₹ 20,00,000

Job Overview:

We are seeking a Customer Experience Ambassador to welcome and host prospective clients during their property visits, ensuring a seamless, memorable, and high-standard experience that reflects the luxury brand's values.

Key Responsibilities:

  • Receive and greet prospective clients, making them feel valued and comfortable.
  • Host clients during site/property visits, maintaining a luxurious atmosphere and ensuring a positive client experience.
  • Provide clients with basic project information and direct their queries to the appropriate sales team.
  • Coordinate with sales, administration, and hospitality teams to prepare for client visits (refreshments, site readiness, meeting arrangements).
  • Ensure reception/hosting areas meet luxury standards and maintain accurate client records.
  • Handle client requests with professionalism, discretion, and a service-first mindset.
  • Support customer engagement events, property showcases, and high-profile client visits.
  • Collect initial feedback from clients and share insights with relevant teams.

Requirements:

  • Bachelor's degree from a reputable institution.
  • At least 1 year of experience in a customer-facing role.
  • Excellent communication and interpersonal skills with a polished appearance and demeanor.
  • Strong hosting, presentation, and customer service skills.
  • Ability to multitask, stay organized, and work well under pressure.
  • Fluency in English is essential.
  • A warm, approachable personality with a service-driven attitude.

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