Service Design Leader

6 days ago


Kolkata, West Bengal, India beBeeDesign Full time ₹ 20,83,000 - ₹ 25,94,000

Job Overview:

Lead Service Designer Role

We are seeking a seasoned designer to drive the creation and implementation of innovative service propositions that improve the way people live, work, and do business.

This key role will involve working closely with cross-functional teams to develop and test new services that meet the needs of clients in the financial sector.

The ideal candidate will have expertise in systems thinking and creating optimized ecosystems, as well as experience uncovering market opportunities and conducting user research.

Main Responsibilities:

  • Conducting competitive landscape analysis and identifying market fits for new propositions
  • Owning research methodology and facilitation with users and stakeholders
  • Demonstrating expertise in behavioural insight and design solutions
  • Validating concepts and propositions with users
  • Providing strategic direction to teams and stakeholders

We require someone with 6+ years of experience as a Service Designer who has worked in the financial sector and has experience collaborating with emerging technology and technical teams. The successful candidate will be comfortable interacting with senior stakeholders and possess excellent communication, presentation, and facilitation skills.

Key Skills and Qualifications:

  • Expertise in service design and innovation
  • Strong understanding of user research and usability principles
  • Experience working with cross-functional teams
  • Excellent communication and presentation skills
  • Able to think strategically and provide direction to teams

About Us:

We are committed to delivering high-quality services that meet the evolving needs of our clients. Our team is passionate about creating innovative solutions that make a real impact.



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