AI/ML Data Services Leader

1 day ago

Kolkata, West Bengal, India beBeeAutonomous Full time ₹ 1,04,000 - ₹ 1,30,878
Job Title: Autonomous Vehicle Delivery LeaderA leader is needed to drive delivery excellence across a portfolio of enterprise clients.
  • This leader will be responsible for ensuring consistent quality, scalability, and efficiency of operations.
About the Role:

The role demands strong cross-functional leadership, multi-client governance, and domain familiarity with AV/ADAS data services including annotation, model validation, and automation.

Key Responsibilities:
  • Delivery Leadership & Client Management
    • Owning delivery for a portfolio of enterprise clients across AV/ADAS programs.
    • Setting up and driving robust delivery governance including QBRs, client health reviews, RCA/CPA, and CSAT improvement plans.
    • Establishing SLA frameworks and ensuring adherence across clusters.
    • Serving as a strategic escalation point and owning issue resolution.
  • Multi-Account Oversight
    • Overseeing concurrent delivery across 3–6 large enterprise accounts.
    • Ensuring resource allocation, schedule adherence, productivity, and profitability are optimized across all accounts.
    • Balancing breadth (portfolio-wide visibility) with depth (periodic account-level immersion).
  • Operational Excellence
    • Defining and driving KPIs for quality, turnaround time, throughput, and cost of delivery.
    • Partnering with WFM, L&D, Tech, and QA for integrated delivery planning and optimization.
    • Fostering a culture of continuous improvement, automation, and reuse of delivery accelerators.
  • Team Leadership & Talent Development
    • Leading a matrixed team of 300–800 labelers, reviewers, specialists, and managers through Cluster/Sub-cluster heads.
    • Identifying high-potential leaders and enabling succession planning and career progression.
    • Aligning team structure to business demand cycles and client commitments.
  • Solutioning and Innovation Enablement
    • Collaborating with Solutions and Pre-sales teams on client RFPs, PoCs, and pilots.
    • Staying current on trends in multi-sensor data annotation, synthetic data, and ML-assisted labeling.
    • Driving pilot-to-production transitions and institutionalizing best practices.
    Required Skills and Qualifications:
    • 15+ years in AI/ML Data Services / Digital Operations, with 5+ years in AV/ADAS delivery.
    • Proven experience in handling multiple concurrent enterprise accounts.
    • Deep understanding of annotation workflows, tools, and quality frameworks (e.g., for LiDAR, video, sensor fusion).
    • Prior experience managing large-scale teams with cluster or business unit structure.
    • Strong client-facing presence with experience in stakeholder management, executive reviews, and QBRs.
    Benefits:

This role offers opportunities for professional growth, collaboration, and innovation in a dynamic environment.

Others:
  • We encourage applicants with relevant experience and qualifications to apply.
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