
Achieve Success as a Healthcare Customer Service Representative
6 days ago
We are seeking a highly skilled and experienced individual to join our team as a Healthcare Customer Service Representative. As a key member of our customer service team, you will be responsible for providing exceptional support to healthcare customers in the US.
- Job Summary: To deliver top-notch customer service experience to healthcare customers in the US by handling inbound and outbound calls, resolving queries related to healthcare benefits, insurance claims, billing, and accounts.
Key Responsibilities:
- Handle customer inquiries and resolve issues in a timely and professional manner.
- Assist with queries related to healthcare benefits, insurance claims, billing, and accounts.
- Ensure accuracy while handling sensitive healthcare information.
- Deliver excellent service and ensure customer satisfaction.
Requirements:
- Graduate or undergraduate degree with a minimum of 1 year of international BPO experience (voice process preferred).
- Excellent spoken and written English communication skills.
- Strong problem-solving skills with customers.
- Comfortable working in night shifts (US process).
- All documents must be available.
Why This Opportunity is Exciting:
- Fixed salary with attractive incentives.
- Paid training and career growth opportunities.
- Opportunity to work in a global healthcare domain.
Apply Now
Grow your career in the healthcare industry with one of the most trusted international processes.
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