Healthcare Customer Service Representative

2 days ago


Thane Mumbai City Mumbai, India beBeeCustomerService Full time ₹ 4,80,000 - ₹ 5,04,000

Job Opportunity

Role Summary

We are seeking experienced professionals to fill a customer service role with an international healthcare organization.

Main Responsibilities
  • Handle inbound and outbound calls for healthcare customers in the US
  • Assist with queries related to healthcare benefits, insurance claims, billing, and accounts
  • Maintain accuracy while handling sensitive healthcare information
  • Deliver exceptional service and ensure customer satisfaction
Candidate Requirements
  • Bachelor's degree or higher with at least 1 year of experience in international BPO (voice process preferred)
  • Excellent spoken and written English communication skills
  • Strong problem-solving skills with customers
  • Comfortable working night shifts (US process)
  • All required documents must be available


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