Service Delivery Specialist

Job Title: Delivery SpecialistWe are seeking a seasoned Delivery Specialist to spearhead the execution of strategic delivery initiatives across our global IT ecosystem.Drive and manage the Demand management & onboarding process for projects that require Digital Backbone integration services.Lead the end-to-end delivery lifecycle of integration projects, from...

Job Overview:The Service Delivery Manager plays a crucial role in ensuring the seamless delivery of IT services across the organization.Key Responsibilities:Manage service operations to ensure optimal efficiency and quality.Build and maintain strong vendor relationships to drive continuous improvement.Develop and implement effective SLAs,...

Help Desk SpecialistAre you a seasoned IT professional looking for a new challenge in a dynamic role that fosters career growth?This is an excellent opportunity to join a rapidly growing in-house IT company as a Help Desk Technician/Engineer, playing a key part in delivering exceptional service.As a Help Desk Specialist, you will be responsible for:Providing...

Client Services SpecialistWe are seeking a Client Services Specialist to join our team.The successful candidate will be responsible for supporting Account Managers in managing ongoing projects, handling client queries in business Japanese, and building strong client relationships by understanding their needs and providing tailored service options.This role...

Job Title: Technical Service Delivery LeaderThe IT Service Desk Supervisor guides team performance, supports escalation management, and upholds service delivery standards. This critical leadership role plays a pivotal part in our global Service Desk, modeling a culture of ownership, empathy, and relentless improvement.As a key figure in our Service Desk...

Job Title: Senior IT Service Management SpecialistWe are seeking a seasoned IT Service Management professional with over 10+ years of experience in managing IT service delivery, process governance, and continual improvement.This role is designed for a professional who will oversee ITSM practices, train, mentor, and develop fresh graduates entering the IT...

Order Service SpecialistThe primary role of the Order Service Specialist is to manage and process equipment, media, and consumables orders. This involves creation and follow-through of orders in SAP, ensuring accurate invoicing, and maintaining Perfect Order Fulfillment (POF) for every order.Process orders received via manual or online platforms in defined...

We are seeking a highly skilled professional to implement and configure the Human Resource Service Delivery (HRSD) module within the ServiceNow platform. This includes developing custom business rules, creating workflows, and integrating with other modules such as IT Service Management (ITSM) and Configuration Management Database (CMDB).Key...

Customer Service Representative Job SummaryWe are seeking a Customer Service Representative to join our team. As a CSR, you will be responsible for providing excellent customer service and support to our clients.The ideal candidate will have strong communication skills, a positive attitude, and the ability to work in a fast-paced environment.In this role,...

Job Title:Service Support SpecialistAbout the Role:We seek an experienced and energetic professional to fill a Service Support Specialist position. The ideal candidate will be self-driven, responsible, a quick learner, and a skilled problem solver.This role involves providing technical assistance to customers, installing and maintaining equipment,...