Service Excellence Director

Job Title: Director of Operational ExcellenceAbout the Role:This is a pivotal leadership position responsible for driving business impact through strategic project delivery. The ideal candidate will have expertise in process re-engineering, automation, and digital solutions.Key Responsibilities:Develop and implement an end-to-end transition strategy by...

Support the Service Transition Director migrating prioritized activities from country to GEC Develop service delivery plan setting high standards of service quality leading to improved client and GBA partners satisfaction Provide and stimulate Service Leadership in projects with a strong focus on Quality Assurance compliance Contribute to strategic...

Job DescriptionA senior professional is needed to oversee the delivery of high-quality services and products to clients.About the RoleMeet all client service level agreements (deliverables)Ensure the team understands client-specific training requirements and needsAnalyze performance results of the team and implement process improvementsDetermine appropriate...

IT Service Management Director RoleThis IT leadership position oversees the development, configuration, and maintenance of IT service management (ITSM) strategies. The successful candidate will lead a team responsible for implementing best practices and methodologies across the organization.Main Responsibilities:Plan, direct, and manage the ITSM strategy to...

We are looking for a highly experienced and strategic Director of RPO (Recruitment Process Outsourcing) Services to lead and manage our recruitment operations. In this role, you will be responsible for delivering high-quality recruitment solutions to our clients, driving operational excellence, and enhancing the overall recruitment process through innovative...

Job Title: Key Client Service Associate Director About the Role:We are seeking a highly skilled Key Client Service Associate Director to join our team. As a key member of our organization, you will play a pivotal role in delivering exceptional client service and driving business growth.You will be responsible for building strong relationships with clients,...

Role Synopsis: Director of Shared ServicesLevel: Executive DirectorReporting to: CEOLocation: Bangalore -LingarajapuramOrganization: A non-profit organisationRole OverviewThe Director of Shared Services will lead and integrate core support functions—Fundraising, Finance & Compliance, Human Resources, and Information Technology—to ensure strategic...

Operations DirectorWe are seeking a highly skilled and experienced Operations Director to lead our organization's day-to-day operations.Job Description:The Operations Director will be responsible for managing the smooth functioning of all operational aspects of the organization, including coordinating with different departments to ensure efficient workflow,...

About Rubrik and the teamRubrik is on a mission to secure the world's data. With our Zero Trust Data Security platform, we help organizations achieve business resilience against cyberattacks, malicious insiders, and operational disruptions. Rubrik protects data wherever it lives—across enterprise, cloud, and SaaS—and delivers data observability,...

Director of Shared Services Level: Executive Director Reporting to: CEO A non-profit organisation The Director of Shared Services will lead and integrate core support functions— Fundraising, Finance & Compliance, Human Resources, and Information Technology —to ensure strategic alignment, operational excellence, and synergy across the organization....