
Senior IT Service Delivery Professional
1 day ago
We are seeking a seasoned IT service management professional trainer with over 10+ years of experience in managing IT service delivery, process governance, and continual improvement.
Key Responsibilities:- Developed and delivered structured training programs for graduate trainees on ITSM principles, ITIL practices, and service delivery models.
- Mentored and coached fresh graduates on incident, problem, change, release, and service request management.
- Provided hands-on training in ITSM tools (ServiceNow, BMC Remedy, Jira Service Management, or equivalent).
- Reviewed trainee work in ticket handling, escalation processes, and SLA adherence, providing constructive feedback.
- Guided graduates in understanding service strategy, service design, service transition, service operations, and continual improvement.
- Conducted workshops on root cause analysis, customer service excellence, and communication best practices.
- Collaborated with HR and leadership teams to shape graduate onboarding, capability-building, and career path programs.
- Supported continual improvement of ITSM processes and ensured alignment with organizational goals and industry standards.
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IT Service Delivery Leader
4 days ago
Jodhpur, Rajasthan, India beBeeServiceDelivery Full time ₹ 20,00,000 - ₹ 25,00,000IT Service Delivery LeaderWe are seeking an experienced IT Service Delivery Leader to join our team. This is a challenging and rewarding role that requires strong leadership skills, a deep understanding of IT service management principles, and the ability to drive business outcomes.The successful candidate will have a proven track record of delivering...
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Senior Service Delivery Professional
2 days ago
Jodhpur, Rajasthan, India beBeeServiceDeskManager Full time ₹ 1,20,00,000 - ₹ 2,00,00,000Service Desk Manager Job DescriptionThe Service Desk Manager is responsible for overseeing the full lifecycle of the global 24x7 Service Desk.This role entails operational leadership and strategic direction to ensure high-quality, scalable, and user-centric support across multiple pods.The Manager plays a key role in transforming the Service Desk into a...
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IT Service Delivery Manager
2 days ago
Jodhpur, Rajasthan, India beBeeService Full time ₹ 17,62,176 - ₹ 24,23,041Job Title: IT Service Delivery ManagerWe are seeking an experienced ITIL certified professional to lead our service delivery team in enhancing operational efficiency and quality. The ideal candidate will manage day-to-day activities, supervise a support team, and implement ITIL best practices to ensure high-quality IT services aligned with business...
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Service Delivery Representative
1 week ago
Jodhpur, Rajasthan, India beBeeCustomerExperience Full time ₹ 25,00,000 - ₹ 35,00,000Job Title: Service Delivery RepresentativeAbout the RoleWe are seeking a skilled and customer-focused professional to join our Service Delivery Team as a Service Delivery Representative. In this role, you will be responsible for delivering exceptional customer experiences through various communication channels.Key Responsibilities:Customer Engagement:...
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Service Delivery Specialist
2 days ago
Jodhpur, Rajasthan, India beBeeSupport Full time ₹ 10,00,000 - ₹ 13,00,000We are seeking a dedicated professional to join our team as a Service Delivery Specialist. In this role, you will provide top-notch support to our clients by handling international voice and non-voice calls efficiently.
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Senior Service Delivery Specialist
23 hours ago
Jodhpur, Rajasthan, India beBeeOperations Full time ₹ 1,72,80,000 - ₹ 2,59,20,000Service Operations Manager RoleThis position oversees the service operations for press part tooling customers, ensuring timely execution of Annual Maintenance Contracts (AMCs). The ideal candidate will possess strong leadership skills and be able to resolve customer complaints in a proactive and solution-oriented manner.Key Responsibilities:Lead and manage...
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Service Delivery Manager
23 hours ago
Jodhpur, Rajasthan, India beBeeService Full time ₹ 8,00,000 - ₹ 12,00,000Service Management ExpertWe are seeking a seasoned Service Management professional to lead our team in providing exceptional service delivery.Lead and manage the service team for DG sets and industrial equipment, ensuring timely resolution of customer complaints and service requests.Develop and implement preventive and breakdown maintenance strategies to...
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IT Service Delivery Specialist
17 hours ago
Jodhpur, Rajasthan, India beBeeServiceDeliveryExpert Full time ₹ 1,50,00,000 - ₹ 2,50,00,000Job Overview">">Our organization seeks a highly skilled Service Delivery Expert to lead the delivery of IT services across our enterprise. This role requires strategic planning, effective communication, and collaborative leadership to ensure seamless service operations.">Key Responsibilities:">">Service Management:">">Oversee daily IT service operations...
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Global HR Service Delivery Specialist
1 day ago
Jodhpur, Rajasthan, India beBeeCompliance Full time ₹ 90,00,000 - ₹ 1,20,00,000HR Operations Manager RoleAs a seasoned HR professional, you will oversee the delivery of scalable and efficient HR services across global operations. This role entails managing end-to-end HR processes including onboarding, offboarding, payroll, benefits, and employee lifecycle management.Key Responsibilities:Develop and implement HR strategies that align...
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Legal Service Delivery Leader
2 days ago
Jodhpur, Rajasthan, India beBeeEDiscovery Full time ₹ 1,20,00,000 - ₹ 1,80,00,000Leadership Role in Legal ServicesThis is a high-profile position for an experienced professional who can oversee the delivery of legal services to clients. The ideal candidate will have a strong background in e-Discovery and incident response.Key Responsibilities:Lead the development and execution of document review and incident response services that align...