Support Solutions Specialist

6 days ago

Surat, Gujarat, India beBeeTechnical Full time ₹ 8,00,000 - ₹ 15,00,000

About this Role

We are seeking a seasoned Technical Expert to join our team as a Support Solutions Specialist. In this role, you will be responsible for delivering exceptional support to our customers, ensuring their technical issues are resolved efficiently and effectively.

Responsibilities

  • Respond to customer inquiries and provide expert technical assistance.
  • Diagnose and troubleshoot hardware and software issues.
  • Document and track customer interactions in our system.
  • Collaborate with other teams to resolve complex issues.
  • Provide training and support to customers on product usage.

Requirements

  • Bachelor's degree in Computer Science or related field.
  • Relevant certifications are highly valued.

Key Skills

  • Strong analytical and problem-solving skills.
  • Excellent communication and interpersonal skills.
  • Proficiency in troubleshooting technical issues.
  • Experience with customer support software.

Favorable Skills

  • Familiarity with networking concepts.
  • Knowledge of cloud services and applications.

  • Technical Support Specialist

    1 week ago

    Surat, Gujarat, India beBeesoftware Full time ₹ 80,00,000 - ₹ 1,50,00,000

    Product Specialists are key to unlocking customer success. The role demands a unique blend of technical expertise and interpersonal skills. This job is an exciting opportunity to bring in your own ideas, implement them, and make them accessible to a large customer base.This specialist will play a pivotal role in helping customers successfully implement and...

  • Customer Support Specialist

    1 week ago

    Surat, Gujarat, India OptimumBrew Technology LLP Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Company DescriptionOptimumBrew Technology LLP is a product-based company dedicated to empowering businesses with accessible and innovative graphic design and marketing tools. We believe impactful marketing should be available to everyone, regardless of budget or skill level. Our tools are used by a diverse global community, driving us to continuously...

  • Technical Support Specialist

    1 week ago

    Surat, Gujarat, India PortPro - Asia Full time ₹ 6,00,000 - ₹ 8,00,000 per year

    Job Title:Technical Support Specialist (SaaS Support)Department:Customer SupportGroup:Quality ControlRole Summary:The Technical Support Specialist provides expert assistance to users of our SaaS platform, ensuring timely resolution of technical issues, excellent customer experience, and ongoing product usability. This role involves troubleshooting complex...

  • Technical Support Specialist

    7 days ago

    Surat, Gujarat, India beBeeTechnical Full time ₹ 12,00,000 - ₹ 15,00,000

    Job Title: Technical Support SpecialistAbout the Role:We are seeking an experienced Technical Support Specialist to join our team. In this role, you will provide expert technical support to our channel partners and end users.Your primary tasks will be to support, train, and develop our users and partners in India. Technical support will be handled through...

  • Technical Support Specialist

    1 week ago

    Surat, Gujarat, India beBeeSupport Full time ₹ 8,00,000 - ₹ 12,00,000

    Technical Support SpecialistWe are seeking experienced Technical Support Specialists to provide technical assistance to clients using Hospital Management System (HMS) or Property Management System (PMS) software.

  • Expert Payroll Solutions Specialist

    1 week ago

    Surat, Gujarat, India beBeePayroll Full time ₹ 10,00,000 - ₹ 15,00,000

    Job Opportunity: Expert Payroll Solutions SpecialistWe are seeking a highly skilled and experienced payroll solutions specialist to lead our team in delivering expert Oracle Fusion Payroll implementations.Key Responsibilities:Implementation Excellence: Spearhead or participate in comprehensive Oracle Fusion Payroll implementations, from requirements...

  • People Support Specialist

    5 days ago

    Surat, Gujarat, India beBeePeople Full time ₹ 60,00,000 - ₹ 1,00,00,000

    Job Title: People Support SpecialistWe are seeking a highly motivated and enthusiastic intern to join our team as a People Support Specialist. The ideal candidate will be responsible for ensuring the smooth day-to-day operations of our organization.

  • Support Specialist

    2 weeks ago

    Surat, Gujarat, India beBeeAdministrative Full time ₹ 10,00,000 - ₹ 15,00,000

    Job Title: Support SpecialistThis role is ideal for individuals with strong organizational skills and excellent communication abilities.As a Support Specialist, you will be responsible for managing calendars, coordinating meetings, and ensuring seamless communication between teams.Key Responsibilities:Administrative Support: Manage schedules, coordinate...

  • Advanced Oracle Solutions Specialist

    5 days ago

    Surat, Gujarat, India beBeeImplementation Full time ₹ 15,20,800 - ₹ 24,32,023

    Advanced Oracle Solutions SpecialistWe are seeking a highly skilled specialist to implement and configure advanced Oracle solutions.

  • Customer Support Specialist

    2 weeks ago

    Surat, Gujarat, India beBeeCustomerSupport Full time ₹ 20,00,000 - ₹ 40,00,000

    Job OverviewWe are seeking a highly skilled and dedicated Customer Support Specialist to join our team. As a key member of our customer support department, you will be responsible for delivering exceptional customer experiences through timely and efficient solutions.Key Responsibilities:Provide excellent customer support via phone, email, or chatAddress...