Senior Helpdesk Support Specialist

1 week ago

Mangalore, Karnataka, India beBeeTechnical Full time ₹ 50,00,000 - ₹ 80,00,000

We are seeking a seasoned Helpdesk Support Specialist to join our expanding IT team.

The ideal candidate will be responsible for providing technical support and assistance to the wider business, including testing and maintenance of software and implementing IT systems and applications.

This is an excellent opportunity for a motivated individual to develop their skills and expertise in a dynamic and rapidly growing in-house IT company.

  • Key Responsibilities:
  • Support the wider business with reporting, including testing and maintenance of software and implementing IT systems and applications.
  • Administer and support various systems such as Windows Server and Linux OS.
  • Ensure all tickets worked include the problem, solution, end user, initiation and completion time, and end user satisfaction.
  • Maintain systems and processes within IT.
  • Assist the Helpdesk function of the wider group.

Requirements:

  • Prior experience in helpdesk or related field.
  • Excellent interpersonal, communication skills and phone etiquette.
  • Enthusiasm for helping others.
  • Excellent English speaking skills.
  • Windows Server (all versions).
  • Microsoft Exchange.
  • Linux OS.
  • Remote Support.
  • Experience with SQL.
  • Good understanding of Networks (DHCP, DNS, etc).
  • Fortinet experience desirable but not necessary.

Please apply if you have the required skills and certifications. This role requires a high level of technical expertise and enthusiasm for helping others.

  • Senior Technical Support Specialist

    1 week ago

    Mangalore, Karnataka, India beBeeSupport Full time ₹ 6,00,000 - ₹ 10,00,000

    We are seeking a skilled IT professional to fill the role of Technical Support Specialist.">Job DescriptionThe successful candidate will be responsible for delivering technical support and troubleshooting services across multiple clients, with a focus on Windows and Mac platforms. This includes identifying, resolving, and documenting system-level problems...

  • Senior Network Support Specialist

    2 weeks ago

    Mangalore, Karnataka, India beBeeNetwork Full time ₹ 90,00,000 - ₹ 1,80,00,000

    Job Title: Senior Network Support SpecialistThis role offers the opportunity to provide expert technical support to clients across various network and OS product lines.Provide comprehensive support on customer cases, with full accountability for escalated cases raised by Tier 1 teams and facilitate discussions with Product development teams when...

  • Helpdesk Specialist

    2 weeks ago

    Mangalore, Karnataka, India beBeeTechnical Full time ₹ 25,00,000 - ₹ 60,00,000

    Job Title: Service Desk AgentAbout the Role:We are seeking a highly skilled and professional Service Desk Agent to provide exceptional technical support to our clients.Excellent Communication Skills – Ability to interact professionally and clearly with users across all levels.IT Support Experience – Exposure to troubleshooting, ticketing systems, and...

  • Help Desk Support Specialist

    1 week ago

    Mangalore, Karnataka, India beBeeTechnical Full time ₹ 40,00,000 - ₹ 75,00,000

    Job Title: Help Desk Support SpecialistWe are seeking a skilled Help Desk Support Specialist to provide exceptional technical support to our clients. Your role will involve:Offering first-level technical assistance via phone, email, and in-person.Assessing and qualifying user requests.Determining the root cause of hardware, software, and network...

  • Accounting Support Specialist

    2 weeks ago

    Mangalore, Karnataka, India beBeeAccounting Full time ₹ 30,00,000 - ₹ 50,00,000

    Job Title:Accounting Support SpecialistOverviewThis role involves providing crucial support to the Accounting department in maintaining financial accuracy and timeliness.Responsibilities

  • Senior Elevator Systems Specialist

    2 weeks ago

    Mangalore, Karnataka, India beBeeSpecialist Full time ₹ 12,00,000 - ₹ 25,00,000

    Job Title: Senior Elevator Systems SpecialistWe are seeking a highly skilled and experienced Senior Elevator Systems Specialist to join our team.About the Role:The successful candidate will be responsible for conducting elevator traffic analysis using software to ensure that design requirements are met.You will prepare traffic analysis presentations for...

  • Senior Credit Risk Specialist

    1 week ago

    Mangalore, Karnataka, India beBeeRisk Full time ₹ 18,00,000 - ₹ 20,00,000

    Senior Credit Risk SpecialistOur organization is seeking a highly skilled Senior Credit Risk Specialist to conduct thorough credit assessments of Wholesale Banking segment and SMEs.Key Responsibilities:Lead or participate in all business credit assessments, leading a team of 2-4 specialists.Timely commencement and closure of assessments, including...

  • Technical Support Specialist

    1 week ago

    Mangalore, Karnataka, India beBeeRetail Full time ₹ 24,00,000 - ₹ 40,00,000

    Technical Support SpecialistWe are seeking an experienced Technical Support Specialist to join our team. As a key member of our support organization, you will be responsible for providing high-quality technical assistance and support for our Oracle Retail applications.Provide technical assistance and support for queries and issues related to RMS suite of...

  • Operations Support Specialist

    2 weeks ago

    Mangalore, Karnataka, India beBeeOperations Full time ₹ 1,04,000 - ₹ 1,30,878

    Job Title: Operations Support SpecialistWe are seeking an experienced Operations Support Specialist to join our team and contribute to the success of our organization. The ideal candidate will be responsible for ensuring seamless operational processes and efficient service delivery by working closely with cross-functional teams.Key Responsibilities:Office...

  • Desktop Support Specialist

    2 weeks ago

    Mangalore, Karnataka, India beBeeDesktop Full time ₹ 32,40,000

    Job Opportunity: Desktop Support SpecialistOverview:We seek a motivated and skilled desktop support specialist to join our IT team. The ideal candidate will have 1.6 years of experience in desktop support and IT troubleshooting, with excellent communication skills and a customer-centric approach.Key Responsibilities:Provide first-level technical support for...