Knowledge Management Specialist

2 weeks ago

Bharatpur, Rajasthan, India beBeeKnowledge Full time ₹ 20,21,450 - ₹ 26,16,050
Job Title: Manager - Knowledge Transfer & Management

We are seeking an experienced professional to lead our knowledge transfer and management initiatives, driving excellence across our organization.

Key Responsibilities:
  • Design and implement a comprehensive roadmap for knowledge transfer and management, ensuring critical process knowledge is captured, standardized, and effectively disseminated across teams.
  • Develop and maintain training content, manuals, and e-learning modules for various systems and platforms.
  • Conduct engaging training sessions for new hires, upskilling, and process changes.
  • Establish a structured review cycle to keep training materials aligned with system updates and process changes.
  • Provide regular reports to leadership on training impact, participation, and continuous improvement opportunities.
Requirements:
  • 6+ years of experience in Shared Services Organization/GBS/GCC, with 3+ years in training or learning & development roles.
  • Exceptional understanding of the critical success factors for GBS as a reliable, effective, and efficient business service provider.
  • Familiarity with compliance, audit requirements, and internal controls.
  • Strong working knowledge of Oracle Financials, MSD, and Invevo platforms, SuccessFactors including data migration.
  • Experience with Learning Management Systems (LMS) and e-learning tools.
  • Solid history of designing and delivering training programs for systems and processes.
Benefits:

Our team offers a collaborative and dynamic work environment, with opportunities for growth and development. We are committed to supporting our employees' professional and personal goals.

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