Customer Service Position Available

2 days ago


Shimoga, Karnataka, India beBeeSupport Full time ₹ 7,20,000
Customer Support Specialist

At our organization, we are seeking a Customer Support Specialist to join our team. This role will involve managing escalated customer queries and working closely with garage partners to provide solutions.

The ideal candidate will have strong communication skills and the ability to build rapport with customers. Experience in handling customer complaints via phone, email, and live chat is essential. Additionally, excellent time-management skills and the ability to manage their own workload are crucial.

A successful candidate will be able to resolve complex customer complaints in a timely manner, liaise with garage partners to agree on solutions, and monitor complaint progress. They will also be responsible for identifying trends in complaints and implementing strategies to reduce repeated issues.

  • Strong communication skills and confidence in relationship building
  • Experience in handling customer complaints by phone, email, and live chat
  • Fluent written and spoken English
  • Excellent time-management skills and ability to manage your own workload
What We Offer
  • An unparalleled opportunity to work in a fast-paced environment
  • Full training and ongoing support
  • Fully remote role


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