Senior Business Performance Director

1 day ago

Kolkata, West Bengal, India beBeeRetail Full time ₹ 15,00,000 - ₹ 25,00,000
Job Title: Senior Retail Operations Manager

The primary role of this position is to oversee daily retail store operations in a geographic area.

Key Responsibilities:

  • Direct daily operations of retail stores, monitoring backend operations and best practices.
  • Proactively drive and implement efforts ensuring streamlined effective processes throughout the organization.
  • Implement retail excellence standards according to brand guidelines for consistency with overall image and service standard.
  • Develop and oversee customer-centric initiatives driving growth, profitability, and customer satisfaction.
  • Analyze relevant KPIs and implement necessary actions to elevate customer engagement and boost sales performance.
  • Partner with operation teams to achieve sales objectives through solid action plans.
  • Develop and deliver retail improvement initiatives creating measurable impact for store colleagues and consumers.
  • Efficiently execute MPM, promotions, campaigns, and replenishment tasks.

A successful candidate will possess analytical skills, excellent communication, and collaborative work abilities as part of a team.

Required Skills and Qualifications:

  • Excellent communication and teamwork skills.
  • Strong analytical and problem-solving abilities.
  • Ability to drive process improvements and ensure seamless implementation.
  • Customer-centric approach and dedication to delivering exceptional results.
  • Effective time management and prioritization skills.

Benefits:

Enjoy a dynamic work environment and opportunities for professional growth and development.

Others:

This role offers the opportunity to make a significant impact on our business while working collaboratively with cross-functional teams.

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