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Rug Customization Specialist

2 weeks ago

Kottayam, Kerala, India beBeeCustomization Full time ₹ 12,00,000 - ₹ 18,00,000

Job Title:

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Our company is seeking a skilled and detail-driven Custom Order Manager to lead our custom order lifecycle, from client brief to delivery.

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Key Responsibilities:

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  • Manage end-to-end execution of custom and bespoke rug orders, including design interpretation, sampling, costing, production timelines, and final delivery.">
  • Coordinate with clients, designers, and internal design teams to understand specifications, material preferences, color palettes, and technical requirements.">
  • Translate client briefs into actionable production plans by working closely with weaving clusters, dyeing units, and artisans.">
  • Develop and maintain custom order trackers, T&A (Time & Action) calendars, and internal coordination sheets to ensure timely delivery.">
  • Conduct feasibility analysis for custom requirements (e.g., technique, size, color limitations, material selection).">
  • Ensure strict adherence to quality and compliance standards for all custom products.">
  • Support costing and pricing strategies, balancing product value with profitability.">
  • Work closely with the sales, marketing, and export teams to provide updates, sample approvals, and production status.">
  • Provide post-delivery feedback and continuous improvement insights for process optimization.">
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Required Skills and Qualifications:

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• B.FTech degree from NIFT

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• 4–5 years of relevant experience in merchandising, preferably in home furnishings, textiles, or bespoke fashion/luxury sector

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• Strong knowledge of textile techniques, materials, dyeing processes, and hand-crafted production methods

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• Excellent understanding of custom order workflows – from client brief to production to delivery

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• Strong communication and coordination skills with fluency in both English and Hindi

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• Proficiency in MS Excel, Adobe Illustrator/Photoshop, and PLM or order management systems

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• Eye for detail, strong problem-solving skills, and a customer-first mindset

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• Ability to work independently and manage multiple projects simultaneously

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Preferred Attributes:

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• Exposure to global clients or export markets

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• Experience working with artisan-based production or luxury/customized product environments

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• Interest in sustainable and ethical production processes

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