Digital Customer Support Specialist

11 hours ago


Kottayam, Kerala, India beBeeSupport Full time ₹ 4,00,000 - ₹ 6,00,000

Job Title:

Digital Customer Support Specialist

Description:

We are seeking a highly skilled Digital Customer Support Specialist to provide exceptional technical support to international customers via voice calls. The ideal candidate will have excellent English communication skills, be comfortable working in a night shift environment, and possess a strong ability to troubleshoot basic issues.

Key Responsibilities:

  • Handle international customer queries via voice calls with professionalism and courtesy
  • Provide expert technical support for basic troubleshooting issues using industry-standard tools and resources
  • Ensure customer satisfaction through effective communication and issue resolution
  • Foster positive relationships with customers by providing timely and accurate solutions

Requirements:

  • A degree in any field with mandatory graduation
  • Fresher or experienced candidates welcome to apply
  • Excellent English communication skills are essential for success in this role
  • Candidates from Chennai or willing to relocate to Ambattur are preferred

Work Environment:

  • 5-day work week offering a great work-life balance
  • Professional work environment with global exposure opportunities
  • An attractive salary package plus incentives
  • Training and growth opportunities to develop your career

Why This Role?

This is an exciting opportunity to join our team as a Digital Customer Support Specialist and take your career to the next level. With a focus on delivering exceptional customer experiences, you will play a key role in shaping our company's success.



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