Help Desk Specialist

7 days ago


Delhi, Delhi, India Artos Software Full time

At Artos Software, we're on a mission to revolutionize e-commerce for merchants worldwide. As our Technical Support Specialist, you'll play a crucial role in helping customers succeed with our products.

The ideal candidate will have 2+ years of experience handling technical support for Shopify apps and possess excellent communication skills. You'll be working closely with our founders and engineers to troubleshoot issues, ensure seamless integration of our products, and drive customer adoption.

In this night shift role, you'll provide exceptional support via email, live chat, and video calls. You'll use your technical expertise to solve problems on the fly, build strong relationships with customers, and become their go-to person.

We're looking for someone who is passionate about delivering outstanding customer experiences and has a strong desire to see customers succeed. If you're a quick learner, enjoy working in a fast-paced environment, and are well-organized, we'd love to hear from you.


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