Senior Help Desk Engineer

3 days ago


Delhi, Delhi, India Leading IT Company in US Full time
We are a leading international Recruitment service provider.
We are currently working with a Chicago based IT Product company.
They are looking for Senior Help Desk Engineer. This is completely work from Home position. Candidates who are willing to work from Home will only be shortlisted.
Position : Senior Help Desk Engineer
Work Timing: 7:00pm - 4:00am (IST)
Experience: 6+ years
Attractive Benefits
Fill time position
Work From Home (5 Days a week)
Attractive Salary + Other benefits
Medical Insurance for family + Training in latest technologies + Many more
Technical Skills
Windows Workstation Administration
Ability to administer Windows 10/11 work stations, settings and configuration. Troubleshoot typical issues with performance or errors.
Windows User Administration
Ability to add/remove/delete user profiles. Copy profiles and data. Setup workstations and decommission them based on defined procedure.
A.V/EDR/MDR Administration
Ability to use industry standard A.V/EDR/MDR platforms and administer common settings, setup new assets under configuration, monitor signals and respond based on prescribed processes.
Backup Administration
Ability to use industry standard backup software for workstation and server backups. Configure backups, monitor daily reports and restore file/workstation/server backups as needed based on prescribed processes.
Privilege Management
Ability to use industry standard privilege management software to control privileged access. Add users to software, allow/disallow access based on prescribed process.
Security Administration
Ability to use security software to administer email security. Add users, monitor signals and respond to security events based on prescribed process.
Windows AD/DC/DHCP/DNS Administration
Ability to add/disable/remove users, change passwords, review DHCP and DNS configuration.
O365 User Administration
Ability to add/edit/remove users, convert mailboxes/shared mailboxes, reset passwords, setup basic email settings for DKIM, DMARC.
Office Productivity Suite Administration
Ability to add/edit/remove Office 365 applications (Outlook, Word, Excel). Manage configuration and trouble shoot common configuration and issues.
Non-Technical Skills
Organization Skills
Ability to stay organized and use prescribed methods for ticket/request processing and tracking multiple incidents/issues/requests.
Communication Skills
Ability to communicate with clients effectively and timely about their requests or incidents. Ability to communicate with team members and management about issues/challenges faced.
Time Management Skills
Ability to manage time effectively between routine maintenance and incidents/requests and projects.
Attention to Detail
As position requires troubleshooting, attention to detail and ability to analyze incidents or requests is required for resolution and on-going learning.
Experience with Ticketing/Project Management Systems
Ability with industry standard ticketing/project management system is required. Training for our internal use platforms will be provided.
Interested please share your cv on along with the following details.
Total Experience :
Current Salary:
Expected Salary:
Notice Period:
Current Location:
--
Thanks and Regards,
Shruti Kotian
Team Lead - FMS Division
Crystal Solutions Ltd.
Leading International Recruitment Service Provider
Mumbai, India

  • Delhi, Delhi, India Leading IT Company in US Full time

    We are a leading international Recruitment service provider.We are currently working with a Chicago based IT Product company.They are looking for Senior Help Desk Engineer. This is completely work from Home position. Candidates who are willing to work from Home will only be shortlisted.Position : Senior Help Desk EngineerWork Timing: 7:00pm - 4:00am...


  • Delhi, Delhi, India Leading IT Company in US Full time

    About the RoleWe are a leading international Recruitment service provider working with a Chicago based IT Product company to find a Senior Help Desk Engineer. This is a work-from-home position, and candidates who prefer remote work will be given priority.Job DescriptionAdminister Windows 10/11 workstations, including settings and configuration.Troubleshoot...

  • Help Desk Expert

    10 hours ago


    Delhi, Delhi, India Job World Full time

    We are hiring a Help Desk Expert to join our team at Job World. As a Customer Service Agent, you will be responsible for providing top-notch support to our customers and ensuring they have a seamless experience with our company.Key Responsibilities:- Provide exceptional customer service through various channels (phone, email, chat)- Troubleshoot and resolve...


  • Delhi, Delhi, India Artos Software Full time

    At Artos Software, we're on a mission to revolutionize e-commerce for merchants worldwide. As our Technical Support Specialist, you'll play a crucial role in helping customers succeed with our products.The ideal candidate will have 2+ years of experience handling technical support for Shopify apps and possess excellent communication skills. You'll be working...


  • Delhi, Delhi, India EdHike LLC Full time

    EdHike LLC is looking for a Senior Full Desk Recruiter to join our team. As a key member of our recruitment team, you will be responsible for driving business growth and delivering exceptional results.About the RoleThis is an exciting opportunity for a seasoned recruiter to leverage their expertise in business development and take our company to the next...


  • Delhi, Delhi, India Mantras2Success Full time

    About the RoleMantras2Success is a top-rated AI firm that aims to enable credit access for all earning individuals. As a Tech Support Engineer, you will be responsible for resolving technical issues and ensuring system uptime.Key Responsibilities:Resolve technical issues using debugging tools, system logs, and scriptsCollaborate with development teams for...


  • Delhi, Delhi, India Leading IT Company in US Full time

    About UsWe are a leading international Recruitment service provider working with a Chicago based IT Product company to find a Senior Help Desk Engineer.Work DetailsPosition : Senior Help Desk EngineerWork Timing: 7:00pm - 4:00am (IST)Experience: 6+ yearsResponsibilitiesAdminister Windows 10/11 workstations, including settings and configuration.Troubleshoot...


  • Delhi, Delhi, India Assistian Private Limited Full time

    About the job : We are seeking a skilled and experienced Senior IT Support Desk Engineer to join our global support team. This role provides the unique opportunity to work remotely, supporting our client, McLarens. The ideal candidate will have a strong background in general IT support, specializing in Windows OS environments, Azure PaaS & IaaS, and L1 SAP...


  • Delhi, Delhi, India Assistian Private Limited Full time

    About the job : We are seeking a skilled and experienced Senior IT Support Desk Engineer to join our global support team. This role provides the unique opportunity to work remotely, supporting our client, McLarens. The ideal candidate will have a strong background in general IT support, specializing in Windows OS environments, Azure PaaS & IaaS, and L1 SAP...

  • Desktop Engineer

    4 days ago


    Delhi, Delhi, India AVASO Technology Solutions Full time

    Job DescriptionAs an AVASO employee, you will be part of a global organization offering IT services to national and international clients across various industries. With coverage in over 190+ countries and global distribution capabilities, AVASO has a proven track record of delivering best-in-class technology solutions to businesses of all sizes, including...


  • Delhi, Delhi, India Leading IT Company in US Full time

    Company OverviewWe are a leading international Recruitment service provider working with a Chicago based IT Product company to find a Senior Help Desk Engineer.Job SummaryThis is a work-from-home position, and candidates who prefer remote work will be given priority. The successful candidate will have strong technical skills, excellent communication and...


  • Delhi, Delhi, India RankBloc Services Full time

    Job DescriptionAs a Support Operations Specialist with RankBloc Services, you will be responsible for providing exceptional customer support to our clients. This is an exciting opportunity to join a dynamic team and make a real impact on our customers' experiences.Your Key ResponsibilitiesDeliver outstanding customer support through various channels,...


  • Delhi, Delhi, India Nova Support Solutions Full time

    **Job Title:** Customer Service RepresentativeCompany Description:Nova Support Solutions is a customer-oriented organization dedicated to delivering exceptional support and services to our clients.Job Responsibilities:Respond to customer inquiries through phone, email, or chat, ensuring a smooth and professional experience.Handle various customer service...

  • Help Desk Associate

    6 days ago


    Delhi, Delhi, India Saffron Tech Pvt Ltd Full time

    Saffron Tech Pvt Ltd Overview: With over 16 years of experience in IT and successful execution of numerous projects, we provide cutting-edge development services and IT solutions to clients worldwide.Company Profile: We are a multi-faceted IT firm operating in various markets, including USA, UK, APAC, and Middle East. Our expertise spans Web and Mobile...

  • Support Engineer

    3 weeks ago


    Delhi, Delhi, India Wenham Carter Group Full time

    Job Title: Support EngineerLocation:Delhi, India (hybrid)Wenham Carter Recruitment firm is hiring on behalf of a pioneering insurtech company that is transforming the automotive insurance landscape with innovative digital solutions.The company is expanding its operations across Europe, with a new subsidiary established in Munich. They are committed to...


  • Delhi, Delhi, India Om Sai Global HR Service Full time

    Om Sai Global HR Service is seeking a Senior Front Office Executive to join our team. In this role, you will be responsible for managing the reception area, handling administrative tasks, and providing exceptional customer service.About the Role:Provide a warm welcome to clients, customers, and visitors.Manage the front desk and ensure all necessary...


  • Delhi, Delhi, India Chegg Tutors Full time

    Job DescriptionJob DescriptionAs a key member of the Global IT Operations team, you will be responsible for leading local deskside support for Cheggs non-US offices, as well as partnering with your counterpart in the US, to ensure follow-the-sun support is available for Cheggs employees. You will directly supervise team members in multiple locations and time...


  • Delhi, Delhi, India RC Project Consultancy (RCPC) Full time

    Job DescriptionWe are looking for travel desk executives for a travel agency in Delhi.Responsibilities include:- A travel agent's job is to help clients plan and arrange travel for business or Vacations.- Talk to clients to learn about their preferences, schedules, and budgets.- Use vendor databases to find flights, hotels, cruises, tours, and more.-...


  • Delhi, Delhi, India Chegg Inc. Full time

    Senior Software Engineer – Back End Engineering Team | New Delhi, India About the Team: Chegg provides individualized learning support to students as they pursue their educational journeys. Available on demand 24/7 and powered by over a decade of learning insights, the Chegg platform offers students AI-powered academic support thoughtfully designed for...


  • Delhi, Delhi, India RC Project Consultancy (RCPC) Full time

    We are looking for travel desk executives for a travel agency in Delhi.Responsibilities include: A travel agent's job is to help clients plan and arrange travel for business or Vacations.Talk to clients to learn about their preferences, schedules, and budgets. Use vendor databases to find flights, hotels, cruises, tours, and more. Calculate the total cost...