Help Desk Expert

1 day ago


Delhi, Delhi, India Job World Full time

We are hiring a Help Desk Expert to join our team at Job World. As a Customer Service Agent, you will be responsible for providing top-notch support to our customers and ensuring they have a seamless experience with our company.

Key Responsibilities:

- Provide exceptional customer service through various channels (phone, email, chat)
- Troubleshoot and resolve customer complaints and issues in a timely and efficient manner
- Collaborate with internal teams to resolve complex issues
- Meet or exceed performance metrics and goals

Requirements:

  • Graduation is necessary
  • At least 6 months of experience in customer service
  • Excellent communication and problem-solving skills
  • Able to work in a dynamic and fast-paced environment

Perks:

  • Salary up to 33 CTC
  • Day shift work schedule
  • Opportunity to work in an edtech company


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