Help Desk Expert
1 day ago
We are hiring a Help Desk Expert to join our team at Job World. As a Customer Service Agent, you will be responsible for providing top-notch support to our customers and ensuring they have a seamless experience with our company.
Key Responsibilities:- Provide exceptional customer service through various channels (phone, email, chat)
- Troubleshoot and resolve customer complaints and issues in a timely and efficient manner
- Collaborate with internal teams to resolve complex issues
- Meet or exceed performance metrics and goals
Requirements:
- Graduation is necessary
- At least 6 months of experience in customer service
- Excellent communication and problem-solving skills
- Able to work in a dynamic and fast-paced environment
Perks:
- Salary up to 33 CTC
- Day shift work schedule
- Opportunity to work in an edtech company
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