Customer Service Professional

1 week ago


Gandhinagar, Gujarat, India beBeeCustomerSupport Full time ₹ 18,00,000 - ₹ 25,00,000

Role: Customer Support Specialist

About the Position

  • We are seeking a highly motivated and results-driven customer service professional to fill this key role.

A leading education platform in India is impacting over 500,000 learners every month by providing them with valuable skills and knowledge.

This position is part of our beauty academy, which has trained over 35,000 students in 200+ cities as makeup artists, helping them start their own businesses either as freelancers, studio owners, or influencers.

Key Responsibilities:

Lead Qualification:

  • Engage with prospective students to generate leads and assess their interest and fit for our courses
  • Determine the most suitable course details and benefits to offer to each prospect

Student Engagement:

  • Maintain meaningful relationships with prospective students by providing them with valuable information on course details, benefits, and career opportunities

Collaboration with Sales Team:

  • Work closely with the sales team to ensure a seamless transition of qualified leads and smooth conversion into enrolled students

The ideal candidate should possess excellent communication skills, strong problem-solving abilities, and a passion for delivering exceptional customer experiences.

Requirements:

  • Excellent verbal and written communication skills
  • Strong problem-solving and analytical skills
  • Possess a positive attitude and be customer-focused

Benefits:

We offer a competitive compensation package, opportunities for growth and development, and a dynamic work environment.

Others:

Please note that we are an equal opportunity employer and welcome applications from diverse candidates.



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