
International Customer Service Professional
23 hours ago
International Support Specialist
Job Description:We are seeking a proactive and customer-focused professional to handle international customer support operations. The ideal candidate will provide world-class service to customers across different countries, ensuring high customer satisfaction by resolving queries, handling complaints, and providing timely solutions in a professional manner.
Key responsibilities include handling inbound and outbound customer communication via email, chat, and phone for international customers in English, resolving customer queries related to products, services, orders, payments with accuracy and efficiency, maintaining a positive, empathetic, and professional attitude towards customers at all times, updating customer records and interactions in CRM systems accurately and timely, coordinating with internal teams to resolve customer issues effectively, monitoring customer feedback and reporting recurring issues to management for process improvement, meeting individual and team performance metrics including response time, customer satisfaction score (CSAT), and resolution time, ensuring compliance with international communication protocols, data privacy regulations, and company policies.
Required Skills and Qualifications:- Bachelor's degree in any discipline.
- Excellent written and spoken English communication skills.
- Prior experience in customer service preferably in an international BPO or shared service environment.
- Good computer skills including MS Office and CRM software.
- Ability to handle stressful situations calmly and professionally.
- Strong problem-solving skills and attention to detail.
-
Customer Service Professional
3 days ago
Gandhinagar, Gujarat, India beBeeCustomerService Full time ₹ 3,50,000 - ₹ 7,50,000Job Title: Customer Service ProfessionalWe are seeking a dedicated and passionate individual to join our team in the role of Customer Service Professional. As a key member of our customer support team, you will play a crucial role in ensuring seamless customer experiences.Assist customers with queries and concerns through effective communication and...
-
Customer Service Professional
5 days ago
Gandhinagar, Gujarat, India beBeeSupport Full time ₹ 40,00,000 - ₹ 80,00,000Job DescriptionWe are seeking a skilled customer support professional to join our team.This role involves providing high-quality service to customers via voice and non-voice channels, ensuring their needs are met in a timely and efficient manner.Key responsibilities include handling inbound and outbound customer calls, assisting with inquiries and...
-
Customer Service Professional
23 hours ago
Gandhinagar, Gujarat, India beBeeCommunication Full time ₹ 45,00,000 - ₹ 55,00,000Role DescriptionFrido enhances daily living through innovative, ergonomic solutions that promote comfort and well-being.We design products to empower people to walk, sit, and sleep better.This position involves handling customer calls in both Hindi and English, ensuring clear, empathetic, and professional communication.Key Responsibilities include:Handle...
-
Customer Service Professional
3 days ago
Gandhinagar, Gujarat, India beBeeCustomerSupport Full time ₹ 72,00,000 - ₹ 1,20,00,000Job DescriptionWe are seeking a highly skilled and dedicated customer support professional to join our team. As a key member, you will provide exceptional support to customers via chat and email during overnight hours, ensuring their inquiries are addressed promptly and effectively.Your primary responsibilities will include responding to customer inquiries...
-
Customer Service Expert
5 days ago
Gandhinagar, Gujarat, India beBeeCommunication Full time ₹ 6,10,749 - ₹ 8,08,987Job Title: Customer Service ExpertKey ResponsibilitiesResolve customer queries in a timely and professional manner via calls, emails, or chat.Take ownership of queries from initiation to resolution with proper follow-ups and documentation.Maintain accurate records of customer interactions, feedback, and issues.Collaborate with internal teams to ensure...
-
Customer Service Advocate
3 days ago
Gandhinagar, Gujarat, India beBeeCustomerService Full time ₹ 26,000 - ₹ 36,000Job Title: Customer Service AdvocateAbout the RoleThe Customer Service Advocate role is crucial in delivering exceptional customer experiences. This position involves providing timely and effective responses to customer inquiries, resolving issues, and maintaining positive relationships with customers.Main Responsibilities:Providing timely and effective...
-
Customer Service Professional
2 days ago
Gandhinagar, Gujarat, India beBeeCustomer Full time ₹ 8,00,000 - ₹ 12,00,000Job DescriptionWe are seeking a highly skilled Client Services Manager to oversee day-to-day client communication, campaign coordination and execution. The ideal candidate will have experience working in an advertising/marketing agency environment and possess strong interpersonal and presentation skills.Act as the primary point of contact for assigned...
-
Customer Service Associate
1 week ago
Gandhinagar, Gujarat, India beBeeCustomerService Full time ₹ 3,00,000 - ₹ 6,00,000Job OverviewAs a Customer Service Representative, you will be responsible for handling customer inquiries, resolving issues, and providing excellent service to ensure customer satisfaction.Key Responsibilities:Respond to customer calls, emails, and messages in a timely and professional manner.Address customer complaints and concerns in a courteous and...
-
Customer Service Professional
7 days ago
Gandhinagar, Gujarat, India beBeeCustomerService Full time ₹ 29,99,999 - ₹ 47,99,999Are you a passionate and detail-oriented professional seeking a role that utilizes your excellent communication skills?This position involves handling customer inquiries and resolving issues, as well as providing product information and making recommendations.Key Responsibilities:Handle customer inquiries and resolve issuesProvide product information and...
-
Customer Support Professional
23 hours ago
Gandhinagar, Gujarat, India beBeeCustomerService Full time ₹ 25,00,000 - ₹ 50,00,000Job Opportunity: Customer Support ProfessionalWe are seeking a skilled and empathetic individual to join our team as a Customer Support Professional. This role is ideal for someone who enjoys helping others and providing exceptional customer service.Main Responsibilities:Customer Communication: Respond to customer inquiries via phone and chat, resolving...