Customer Service Professional

1 day ago


Gandhinagar, Gujarat, India beBeeCustomerSupport Full time ₹ 72,00,000 - ₹ 1,20,00,000
Job Description

We are seeking a highly skilled and dedicated customer support professional to join our team. As a key member, you will provide exceptional support to customers via chat and email during overnight hours, ensuring their inquiries are addressed promptly and effectively.

Your primary responsibilities will include responding to customer inquiries and resolving issues via chat and email during night shift hours. You will also offer personalized assistance, providing tailored solutions and guidance to meet customer needs.

In addition, you will be responsible for troubleshooting technical issues and escalating complex cases to the appropriate department when necessary. Ensuring timely and accurate documentation of customer interactions and resolutions is also a critical aspect of this role.

As a collaborative team player, you will work closely with other members to ensure seamless customer support operations. It is essential that you stay updated on product/service knowledge to provide accurate information and assistance to customers.

Identifying opportunities for process improvement and contributing to the enhancement of customer support procedures will also be an important part of your duties.

Required Skills and Qualifications

This is an in-office day job requiring previous experience in customer support or a related field. Excellent written communication skills with a strong command of English are essential.

Ability to multitask and prioritize tasks effectively in a fast-paced environment is critical. Strong problem-solving skills and attention to detail are also required.

Comfortable working independently during night shift hours, familiarity with customer support software and ticketing systems is a plus. Flexibility to adapt to changing schedules and work occasional weekends or holidays is also necessary.

Benefits

Competitive compensation package, paid time off, training and development opportunities, and a supportive team environment make this a great opportunity for the right candidate.



  • Gandhinagar, Gujarat, India beBeeCustomerService Full time ₹ 3,50,000 - ₹ 7,50,000

    Job Title: Customer Service ProfessionalWe are seeking a dedicated and passionate individual to join our team in the role of Customer Service Professional. As a key member of our customer support team, you will play a crucial role in ensuring seamless customer experiences.Assist customers with queries and concerns through effective communication and...


  • Gandhinagar, Gujarat, India beBeeSupport Full time ₹ 40,00,000 - ₹ 80,00,000

    Job DescriptionWe are seeking a skilled customer support professional to join our team.This role involves providing high-quality service to customers via voice and non-voice channels, ensuring their needs are met in a timely and efficient manner.Key responsibilities include handling inbound and outbound customer calls, assisting with inquiries and...


  • Gandhinagar, Gujarat, India beBeeCustomerService Full time ₹ 29,99,999 - ₹ 47,99,999

    Are you a passionate and detail-oriented professional seeking a role that utilizes your excellent communication skills?This position involves handling customer inquiries and resolving issues, as well as providing product information and making recommendations.Key Responsibilities:Handle customer inquiries and resolve issuesProvide product information and...


  • Gandhinagar, Gujarat, India beBeeCustomerService Full time ₹ 7,50,000 - ₹ 15,00,000

    Customer Experience SpecialistWe are seeking a skilled Customer Experience Specialist to join our team. As a key member of our organization, you will be responsible for delivering exceptional customer service and ensuring high levels of satisfaction.The ideal candidate will have a strong background in customer service, with excellent communication and...


  • Gandhinagar, Gujarat, India beBeeCustomer Full time ₹ 2,50,000 - ₹ 5,00,000

    Job DescriptionAbout the PositionWe are seeking ambitious and customer-centric professionals to join our Customer Service team. As a recent graduate, you will be trained to handle customer inquiries, resolve issues, and provide a positive customer experience. This role requires excellent communication skills, patience, and a willingness to learn.Key...


  • Gandhinagar, Gujarat, India beBeeCommunication Full time ₹ 6,10,749 - ₹ 8,08,987

    Job Title: Customer Service ExpertKey ResponsibilitiesResolve customer queries in a timely and professional manner via calls, emails, or chat.Take ownership of queries from initiation to resolution with proper follow-ups and documentation.Maintain accurate records of customer interactions, feedback, and issues.Collaborate with internal teams to ensure...


  • Gandhinagar, Gujarat, India beBeeCustomer Full time ₹ 5,00,000 - ₹ 8,00,000

    Job Overview:">We are seeking a dedicated and skilled Customer Support Professional to provide exceptional customer satisfaction.Your primary goal will be to contact customers through various channels, including emails, social media, and calls, and respond to their complaints in a professional manner. To excel in this role, you must possess excellent...


  • Gandhinagar, Gujarat, India beBeeCustomerService Full time ₹ 3,00,000 - ₹ 6,00,000

    Job Opportunity:We are seeking a highly skilled professional to join our team as a Customer Service Specialist.About the Job:This role is ideal for individuals who possess excellent language skills and have experience in customer service roles, preferably with multi-lingual voice campaigns.The ideal candidate will be able to adapt quickly to project...


  • Gandhinagar, Gujarat, India beBeeCustomerService Full time ₹ 6,00,000 - ₹ 8,00,000

    Job Title: Customer Service AmbassadorThis is a full-time on-site role for a Call Center Customer Service Representative located in the designated location. The representative will be responsible for handling inbound and outbound calls, addressing customer inquiries, resolving issues, and ensuring customer satisfaction.Daily tasks include answering customer...


  • Gandhinagar, Gujarat, India beBeeCustomerService Full time ₹ 6,00,000 - ₹ 10,00,000

    About this roleAs a global industrial conglomerate, we are expanding our presence in India with a focus on sustainable building materials and innovative construction solutions.Sustainable product leadershipIndia as a sourcing gatewayRecognized sustainability leadershipKey Responsibilities:Manage customer inquiries and orders with accuracy and...