Client Services Associate

7 days ago


Hyderabad, Telangana, India Mygate Full time

Job Title: Client Services Associate

Job Type: Contractual

Location: Hyderabad

Key Responsibilities:

• Oversee a range of day-to-day operations to ensure efficiency and productivity.

• Implement Standard Operating Procedures (SOPs) to streamline processes and improve client satisfaction.

• Analyze and communicate progress toward strategic goals, providing insights to drive business growth.

• Develop and maintain strong relationships with clients, ensuring excellent customer experience and high Net Promoter Score (NPS).

Requirements:

• Excellent communication and interpersonal skills.

• Strong understanding of MyGate product and services.

• Proficiency in local language, Hindi, and English.

About MyGate:

MyGate is a pioneering technology company that enhances living experience through innovative security solutions. With a strong focus on innovation, speed, excellence, client service, confidentiality, collaboration, and frugality, we strive to make a positive impact on our customers' lives.

What We Offer:

• Collaborative and dynamic work environment.

• Flexible working hours and opportunities for learning and development.

• A chance to be part of a diverse and inclusive team.



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