Client Services Associate
7 days ago
Job Title: Client Services Associate
Job Type: Contractual
Location: Hyderabad
Key Responsibilities:
• Oversee a range of day-to-day operations to ensure efficiency and productivity.
• Implement Standard Operating Procedures (SOPs) to streamline processes and improve client satisfaction.
• Analyze and communicate progress toward strategic goals, providing insights to drive business growth.
• Develop and maintain strong relationships with clients, ensuring excellent customer experience and high Net Promoter Score (NPS).
Requirements:
• Excellent communication and interpersonal skills.
• Strong understanding of MyGate product and services.
• Proficiency in local language, Hindi, and English.
About MyGate:
MyGate is a pioneering technology company that enhances living experience through innovative security solutions. With a strong focus on innovation, speed, excellence, client service, confidentiality, collaboration, and frugality, we strive to make a positive impact on our customers' lives.
What We Offer:
• Collaborative and dynamic work environment.
• Flexible working hours and opportunities for learning and development.
• A chance to be part of a diverse and inclusive team.
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