
Accounts Receivable Specialist
3 days ago
Job Summary:
We are seeking a detail-oriented professional to manage the end-to-end accounts receivable process, ensuring timely and accurate invoicing, collections, and revenue recognition.
Key Responsibilities:- Manage the billing process for recurring subscription services, ensuring timely and accurate invoicing in alignment with customer contracts and service terms.
- Work closely with sales/operations/customer success teams to ensure accurate contract data is reflected in the billing system.
- Ensure all billing is processed according to subscription schedules, with accurate application of discounts, credits, and taxes.
- Manage collections for overdue subscription accounts, including following up with customers to ensure timely payments and resolve payment issues.
- Reconcile accounts and review aging reports to identify potential risks or disputes and recommend action plans.
- Analyze and report on customer payment trends and account balances to provide insights into cash flow and potential credit risks.
- Handle customer inquiries and disputes related to billing and subscriptions, working cross-functionally to resolve issues and ensure customer satisfaction.
- Process adjustments, credits, and refunds as necessary in line with company policies and customer agreements.
- Bachelor's degree in accounting, Finance, or related field, CPA or pursuing CPA is required.
- 3-5 years of experience in accounts receivable, with a strong background in subscription-based models (SaaS, recurring billing, or similar industries).
- Experience with recurring billing systems (e.g., Zuora, Stripe, Salesforce Billing).
- Advanced Excel skills, ERP and automation tools experience is a plus.
- Excellent communication skills, with the ability to interact effectively with both internal teams and external customers.
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