Tech Support

2 days ago

Solapur, Maharashtra, India beBeeHelpDeskEngineer Full time ₹ 15,11,700 - ₹ 21,23,630

Job Description:

">
  • ">
  • We are seeking a highly skilled and motivated IT professional to fill the role of IT Helpdesk & Security Engineer. This individual will serve as the primary administrator for our internal IT infrastructure while establishing and enforcing comprehensive security policies.">
">

Key Responsibilities:

">
  • ">
  • IT Infrastructure & Support">
    • ">
    • Provide immediate resolution for hardware, software, and network issues across all departments">
    • Administer employee workstations, laptops, mobile devices, and peripheral equipment">
    • Manage internal networking components including switches, routers, and access points">
    • Microsoft Environment Administration:">
      • ">
      • Manage Microsoft Entra ID (Azure AD) user accounts, groups, and permissions">
      • Administer SharePoint sites, document libraries, and collaboration spaces">
      • Oversee OneDrive deployment, storage policies, and file sharing protocols">
      • Handle Exchange Online mailbox management, distribution lists, and email security">
      ">
    • Security & Compliance">
      • ">
      • Configure and maintain physical firewall policies and rules">
      • Create, implement, and enforce comprehensive security policies across all systems and processes">
      • Maintain accurate inventory of all IT assets">
      • Monitor and control software installations and licenses">
      • Implement endpoint protection and mobile device management (MDM) solutions">
      • Establish policies and access controls for AI tools and platforms used within the organization">
      • Participate in InfoSec audits and regulatory compliance assessments">
      • Ensure adherence to internal and external security standards">
      • Conduct regular access reviews and permission audits">
      • Develop and execute security incident response plans and procedures">
      ">
    • Strategic & Educational Activities">
      • ">
      • Assist in IT budget planning, license optimization, and vendor negotiations">
      • Educate teams on security best practices, policies, and threat awareness">
      • Maintain comprehensive documentation for all systems, processes, and security procedures">
      • Stay current with security threats, technology trends, and industry best practices">
      ">

Required Qualifications:

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  • ">
  • Technical Skills -">
    • ">
    • Experience: 3+ years in IT support and security administration">
    • Microsoft Ecosystem: Proven experience with Microsoft 365, Entra ID, SharePoint, and Exchange Online">
    • Network Security: Strong understanding of network protocols, firewalls, and security architectures">
    • Operating Systems: Proficiency in Windows (Server and Desktop), with Mac and Linux knowledge preferred">
    • Security Tools: Experience with endpoint protection, vulnerability scanning, and security monitoring tools">
    ">
  • Certifications (Preferred) -">
    • ">
    • Microsoft 365 Certified: Administrator Expert">
    • CompTIA Security+ or Network+">
    • Sophos Certified Engineer">
    • CISSP, CISM, or similar security certifications">
    ">
  • Soft Skills -">
    • ">
    • Communication: Excellent verbal and written communication skills for technical and non-technical audiences">
    • Problem-Solving: Strong analytical and troubleshooting capabilities">
    • Project Management: Ability to manage multiple priorities and deadlines effectively">
    • Training & Mentoring: Comfortable conducting training sessions and creating educational materials">
    • Adaptability: Thrives in a fast-paced environment with evolving technology requirements">
    ">

What We Offer:

">
  • ">
  • Competitive salary commensurate with experience">
  • Professional development opportunities and certification support">
  • Modern technology stack and tools">
  • Collaborative work environment with growth opportunities">
  • Varied benefits package">
">

Reporting Structure:

">

This position reports to a senior leader and works closely with various teams.

"]},

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