
Transportation Coordinator
2 days ago
About us:
We are a rapidly growing company with a global customer base.
Vision: Reliable ground transportation services worldwide with all types of vehicles.
Mission: To empower high-quality local fleets
Our core values include teamwork, ownership, continuous learning and improvement, pragmatism, result-driven mindset, and being partner-centric.
Job Responsibilities:
- Resolve issues by communicating with drivers and fleet managers.
- Enforce high service standards.
- Confirm ride completion and update the system accordingly.
- Keep detailed records of interactions to ensure consistency and follow-up as needed.
- Develop good working relationships with Suppliers, Operations, Sales, and other functions, plus external stakeholders.
- Provide customer support.
Requirements:
- Experience in Tourism & Travel sector or Ground Transportation industry (preferred).
- Minimum 2 years of experience in customer support or similar environment.
- Strong operational and analytical skills.
- Strong problem-solving skills.
- Excellent English verbal and written communication.
- Proficiency with Microsoft Office Suite.
- Able to work a full-time schedule that includes evenings, weekends, and holidays.
- Ability to prioritize and manage time effectively.
- Familiarity with fast-paced work environment.
- Attention to detail.
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