
Business Development Manager
19 hours ago
Key Responsibilities:
- Leadership & Team Development:
- Lead, motivate and develop a diverse team of employees across various departments.
- Recruit, train and mentor staff fostering a culture of continuous improvement and customer focus.
- Conduct performance reviews and implement training programs to enhance employee skills.
- Operational Excellence:
- Manage day-to-day operations ensuring adherence to company policies and procedures.
- Oversee stock management including ordering inventory control and loss prevention.
- Ensure compliance with health safety and sanitation regulations.
- Customer Engagement:
- Champion a customer-first culture resolving complaints and ensuring a high-quality shopping experience.
- Analyze customer feedback to identify areas for improvement and implement solutions.
- Develop and execute strategies to enhance customer loyalty and retention.
- Sales & Financial Management:
- Drive sales growth by analyzing market trends setting targets and implementing promotional strategies.
- Monitor financial performance including budgeting expense management and profit optimization.
- Prepare reports on sales inventory and customer trends to inform business decisions.
- Merchandising & Marketing:
- Collaborate with the marketing team to plan and execute in-store promotions and events.
- Oversee visual merchandising standards ensuring attractive product displays and signage.
- Monitor competitor activities and market trends to identify new opportunities.
Qualifications:
- Bachelor's degree in business administration retail management or a related field is preferred.
- Proven experience in retail management preferably in a hypermarket or large-format store.
- Strong leadership skills with a track record of team development and motivation.
- Excellent organizational and multitasking abilities.
- Proficient in retail management software and Microsoft Office Suite.
- Ability to work flexible hours including weekends and holidays.
Benefits:
- Competitive salary with performance-based incentives.
- Comprehensive health dental and vision insurance.
- Retirement savings plan with employer matching.
- Employee discounts and perks.
- Opportunities for career advancement and professional development.
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