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Full-Time Outbound Sales Professional
2 weeks ago
Our organization is seeking a Business Development Representative to contact potential and existing customers to inform them about our services, answer queries, resolve issues, and maintain customer satisfaction.
Key Responsibilities- Work closely with sales and marketing teams to support business growth and achieve targets
- Maintain high levels of customer satisfaction and professionalism
- Make outbound calls to customers and prospects to discuss products or services
- Manage customer databases and record call details for future reference
- Follow up on leads and maintain customer relationships to ensure customer satisfaction and loyalty
- Strong verbal communication skills and friendly, persuasive speaking style
- Excellent customer service abilities with active listening skills
- Proficiency in using telecommunication systems and CRM software
- Basic computer knowledge and familiarity with data entry tasks
- Ability to handle rejections gracefully and maintain professionalism
- Prior experience in telemarketing, sales, or customer service is an advantage
- High school diploma or equivalent; further education or relevant training is a plus