Digital Reputation Strategist

2 weeks ago


Mumbai, Maharashtra, India Schbang Full time
About the Role

We are seeking a highly skilled Digital Reputation Strategist to join our team at Schbang. In this role, you will be responsible for monitoring online platforms, identifying brand mentions, and analyzing sentiment and tone related to the brand.

Key Responsibilities
  • Maintain a strong online presence by regularly assessing and responding to online reviews and comments in a timely and professional manner.
  • Develop and execute strategies to enhance the brand's online reputation through data-driven insights and trend analysis.
  • Collaborate with cross-functional teams to implement corrective actions and improvements based on ORM metrics and trends.
  • Assist in crisis management by promptly addressing online issues and providing actionable recommendations.
  • Prepare regular reports on online reputation metrics, trends, and actionable insights to inform business decisions.
Requirements and Qualifications

To be successful in this role, you will need:

  • A minimum of [₹12,00,000 - ₹18,00,000] annual salary depending on experience.
  • Strong analytical and problem-solving skills with the ability to work efficiently in a fast-paced environment.
  • Excellent communication and interpersonal skills with the ability to liaise with clients and stakeholders effectively.
  • Proficiency in social media monitoring tools and ability to stay updated on industry best practices and emerging trends in ORM.
What We Offer

In addition to a competitive salary, we offer:

  • A dynamic and supportive work environment that encourages growth and development.
  • Ongoing training and opportunities for professional advancement.
  • A comprehensive benefits package that includes health insurance, paid time off, and more.


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