Reputation Strategist and Client Servicing Lead

1 week ago


Mumbai, Maharashtra, India Boomlet Full time

Job Overview:

Boomlet Group, a premier Reputation Management & Crisis Communications agency, is seeking an experienced Reputation Strategist to join our team. The successful candidate will be responsible for developing and implementing comprehensive reputation management strategies that align with client objectives.

Key Responsibilities:

  • Client Relationship Management: Serve as the primary liaison for key client accounts, building and maintaining strong relationships through regular communication and timely updates on project progress.
  • Crisis Preparedness & Response: Collaborate with clients to develop crisis management plans, including messaging frameworks, escalation protocols, and response strategies. Provide training to ensure clients are equipped to effectively manage reputational threats.
  • Monitoring & Issue Response: Implement advanced monitoring systems to track media coverage, social media conversations, and news mentions. Provide timely responses to emerging issues and crises, minimizing potential reputational damage.
  • Strategy Development: Create tailored reputation management strategies that align with clients' objectives, challenges, and market positioning. Integrate reputation management efforts into broader marketing and communications strategies.

Requirements:

  • Education: Bachelor's degree in Public Relations, Communications, Marketing, or a related field. An advanced degree is a plus.
  • Experience: 4 to 6 years of experience in reputation management, crisis communications, or strategic communications roles.
  • Skills: Strong analytical skills, excellent strategic thinking, problem-solving, and decision-making abilities. Exceptional communication, presentation, and interpersonal skills.

Salary Range: ₹1,200,000 - ₹2,400,000 per annum (depending on experience), based on a full-time, On-site position in Goregaon West, Mumbai, Maharashtra.



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