Experienced Learning Operations Specialist
2 weeks ago
At NIIT, we're committed to transforming the way the world learns. For over four decades, we've helped leading companies around the globe optimize their learning ecosystems and increase the business value of learning.
Job Overview
We are seeking an experienced Learning Operations Specialist to join our team in Gurgaon. As a key member of our operations team, you will play a vital role in delivering high-quality training experiences to our clients.
Responsibilities
- Analyze client-provided training needs and determine the number of sessions required to train the total number of trainees according to courses and site requirements.
- Coordinate with internal trainers and external vendors to plan training sessions, ensuring smooth execution and effective communication with stakeholders.
- Manage requests for session creation, modification, completion, and cancellation as needed, ensuring timely and accurate updates.
- Organize training sessions according to trainee expectations and availability, guaranteeing their successful execution.
- Share instructor information with site security as necessary and communicate opening dates of training sessions to employees.
- Collaborate with the Offsite team to address changes or updates in training events or programs.
- Support training activities by following up on attendance and invoicing if required.
- Ensure adherence to workflow and processes using the CRM tool.
- Coordinate with training organizations.
What We Offer
We strive to maintain an inclusive work environment where everyone has equal opportunities. Our hiring process is based on merit, without discrimination, and we value diversity in all its forms.
Compensation
The estimated annual salary for this position is ₹6,00,000, depending on qualifications and experience. If interested, please share your resume at [insert link].
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