High Performing Team Leader

2 days ago


Delhi, Delhi, India beBeeLeadership Full time ₹ 3,60,000 - ₹ 4,80,000
Team Lead Role Overview

We are seeking an experienced and dedicated Team Leader to manage a dynamic team in a fast-paced environment. The ideal candidate will have international process experience and be able to lead, mentor, and motivate associates to achieve individual and team targets.

Key Responsibilities:
  • Lead, mentor, and motivate a team of associates to achieve individual and team targets
  • Monitor team performance, providing feedback, coaching, and support to meet company standards
  • Act as the first point of escalation for any client or team-related issues and resolve them in a timely manner
  • Ensure that the team operates in compliance with policies, procedures, and quality standards
  • Analyse data and performance metrics to identify areas for improvement and implement corrective actions
  • Drive team engagement through regular one-on-ones, team meetings, and recognition programs
Requirements:
  • Previous experience working as a Team Leader in international process or BPO operations is a must
  • Strong leadership, communication, and interpersonal skills
  • Ability to manage a team, handle performance issues, and ensure consistent achievement of targets
  • Experience in handling lead generation sales operations, inbound outbound processes, or similar environments
  • Strong analytical skills and the ability to drive results
What You Will Bring:
  • A proven track record of leading high-performing teams to achieve exceptional results
  • Excellent leadership and communication skills, with the ability to inspire and motivate others
  • Strong analytical and problem-solving skills, with the ability to drive results and make informed decisions
  • Experience in managing multiple priorities and deadlines, with the ability to work under pressure
  • Strategic thinking and planning skills, with the ability to develop and implement effective plans


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