Business Development Executive

2 days ago

Dharamsala Rohtak, India beBeeRelationship Full time US$ 90,000 - US$ 1,20,000
Job Title:

Branch Relationship Manager

">Job Summary:

We are seeking a Branch Relationship Manager to join our team. The ideal candidate will have experience in handling sales reps and agents, as well as excellent leadership and communication skills.

">Key Responsibilities:
  • Manage and develop a team of sales executives to achieve sales and service targets.
  • Identify, interview, and select sales executives with support from HR.
  • Conduct fortnightly performance reviews with executives to monitor productivity and provide feedback.
  • Help executives use the GOLD system to maximize business from target markets.
  • Supervise daily activity plans to ensure they are being fulfilled as per desired levels.
  • Ensure all executives under supervision perform 100% as per company rules and regulations regarding need-based selling, compliance, and customer service.
  • Effectively manage, track, and convert leads provided by the in-house telemarketing unit.
  • Engage with customers to provide quick responses to customer queries and provide customer service.
">Measures of Success:
  • Target achievements (adjusted AFYP, NOP, % penetration in assigned book of relations of team & product mix).
  • Team G3 standard productivity (mainly case rate, case size, and collections) and % of executives consistently achieving G3 standards.
  • Retention of Team.
  • Persistency of Portfolio.
  • Process Compliance.
  • Timeliness and accuracy of reports.
  • % Collection (Plan vs Actual).
  • Complaint Resolution /Customer satisfaction.
">Required Skills and Qualifications:
  • Graduate preferably with an MBA degree.
  • Min. 5-7 years experience in handling of Sales Reps/Agents/DSAs.
">Desired Qualifications and Experience:
  • Familiarity with the local market.
  • Ability to supervise, develop & motivate team.
  • Result Orientation.
  • Leadership ability.
  • Disciplined, structured & process driven.

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