Effective Patient Communicator

1 week ago

Udaipur, Rajasthan, India beBeePatientCounsellor Full time ₹ 6,00,000 - ₹ 8,00,000

Job Summary

We are seeking a Patient Counsellor to provide compassionate care to patients and support their treatment journey. The ideal candidate will possess excellent communication and interpersonal skills, as well as the ability to work under pressure and meet deadlines.

Key Responsibilities:

  • Counsel patients and their families regarding treatment procedures, packages, and post-treatment care.

  • Handle patient inquiries (walk-ins, calls, and online leads) and convert them into registrations/bookings.

  • Explain treatment options and facilities in a clear and empathetic manner.

  • Maintain follow-ups with patients to ensure timely decision-making and admissions.

  • Collaborate with healthcare professionals for seamless patient coordination.

  • Achieve monthly counselling targets set by management.

  • Maintain accurate records, counselling reports, and feedback for continuous improvement.

  • Support marketing and promotional activities to enhance patient awareness and reach.

Requirements:

  • Bachelor's degree in any field (healthcare or management preferred).

  • Proven experience in sales, customer service, or patient counselling (healthcare background preferred).

  • Strong communication, persuasion, and interpersonal skills.

  • Target-driven with a positive and empathetic attitude.

  • Proficiency in MS Office and hospital management software.

Benefits:

The successful candidate will enjoy a competitive compensation package and opportunities for career growth and development in a dynamic and supportive environment.

Skills and Qualifications:

  • Excellent communication and interpersonal skills.

  • Strong persuasion and negotiation skills.

  • Ability to work under pressure and meet deadlines.

  • Proficiency in MS Office and hospital management software.

About Us:

Our organization is committed to delivering high-quality patient care and providing a supportive work environment for our employees.

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