
Patient Care Specialist
21 hours ago
We are seeking a highly skilled and motivated individual to lead patient interaction and engagement initiatives with a strong background in dental care.
Key Responsibilities:
- Resolve customer queries related to dental products or services with strong clinical understanding
- Liaise between dentists/customers and the internal product team
- Identify upselling and cross-selling opportunities based on customer usage patterns
- Conduct regular follow-ups to ensure high levels of customer satisfaction
- Maintain documentation for customer support cases
Requirements:
- Bachelor of Dental Surgery degree is mandatory
- Strong communication and interpersonal skills
- Empathetic, patient-focused, and detail-oriented
- Ability to manage multiple cases and ensure timely follow-ups
- Prior experience in patient care, dental consultation, or healthcare management is preferred
- Proficiency in MS Office/CRM tools will be an advantage
What We Offer:
- Opportunity to work closely with leading dental professionals
- A collaborative work environment that prioritizes patient satisfaction
- Growth opportunities in a competitive industry
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