Ecommerce Relationship Manager

2 days ago


Erode, Tamil Nadu, India beBeeCustomerRelationship Full time ₹ 40,00,000 - ₹ 80,00,000
Job Description

We are seeking a skilled professional to join our dynamic team. This is a full-time on-site role for a Customer Relationship Management Executive.

The successful candidate will be responsible for managing customer relationships, ensuring customer satisfaction. Key responsibilities include:

  1. Attention to detail and proactive problem-solving skills
  2. Managing inbound and outbound calls, emails, and live chat from customers regarding products, services, and inquiries
  3. Maintaining a deep understanding of the company's products and services to provide accurate information and solutions
  4. Listening to customers and resolving issues efficiently while maintaining a calm and professional demeanor
  5. Strong time management and multitasking abilities to manage multiple inquiries at once
  6. Excellent verbal and written communication skills, with the ability to explain complex information in a clear and friendly manner

Ruhe prioritizes innovation, growth, and empowering our team to deliver exceptional results. If you're passionate about e-commerce and looking to make a significant impact, we'd love to hear from you.

The ideal candidate will possess strong analytical skills, customer retention expertise, excellent interpersonal skills, and the ability to multitask and prioritize effectively.

A Bachelor's degree in Business Administration or related field is preferred. Previous experience in customer relationship management is an asset.



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