
Chief Sanitation Officer
5 days ago
Transforming spaces is at the heart of this pivotal role as a Head of Cleaning Excellence. Driving operational excellence and quality assurance are key objectives in ensuring impeccable standards of cleanliness, hygiene, and organization throughout high-traffic office environments.
The ideal candidate will be responsible for developing, implementing, and overseeing all housekeeping and sanitation operations across large corporate campuses. This encompasses managing substantial teams, establishing performance metrics, overseeing budgets, and forecasting expenditures.
Key Responsibilities
- Develop and execute a comprehensive strategy for housekeeping services that aligns with overall corporate objectives.
- Establish and maintain performance metrics to measure and continuously improve cleaning quality, efficiency, and employee satisfaction.
- Oversee budget planning and management, including labor costs, equipment procurement, and supply management.
- Forecast and manage capital expenditures for cleaning equipment and operational expenditures for consumables.
Operational Excellence and Quality Assurance
- Implement standardized cleaning protocols, procedures, and quality standards for all workstations, meeting rooms, common areas, restrooms, and pantries.
- Conduct regular inspections and audits of facilities to ensure compliance with company standards and regulatory requirements.
- Leverage technology to optimize workflows and track service delivery.
- Address and resolve any cleaning-related issues, complaints, or feedback from employees and management promptly and professionally.
Team Leadership and Development
- Lead and manage a team of housekeeping staff, supervisors, and vendors, fostering a culture of accountability and high performance.
- Develop and deliver training programs covering best practices, safety protocols, and customer service.
- Manage work schedules, assign tasks, and monitor team performance to ensure optimal coverage and productivity.
- Handle HR aspects, including recruitment, hiring, performance reviews, and professional development.
Health, Safety, and Compliance
- Ensure full compliance with local, state, and federal health and safety regulations related to commercial facilities.
- Implement infection prevention and control measures to maintain a healthy and safe work environment.
- Regularly review and update safety procedures, risk assessments, and cleaning protocols.
- Maintain accurate records and documentation related to cleaning schedules, inspections, and safety compliance.
Stakeholder and Vendor Management
- Manage relationships with external service providers for specialized cleaning services, waste management, and pest control.
- Collaborate with other departments to coordinate cleaning activities and support company events.
- Promote good hygiene practices among employees through awareness campaigns and providing necessary supplies.
Required Qualifications
- Bachelor's degree in Facility Management, Hospitality Management, Business Administration, or a related field.
- 10+ years of experience in housekeeping or facility management, with at least 5 years in a senior leadership role overseeing a large corporate environment.
- Proven experience managing budgets, vendors, and diverse teams.
- Strong knowledge of commercial cleaning techniques, equipment, chemicals, and industry best practices.
- Expertise in health, safety, and sanitation regulations and compliance.
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