Baby Tech Support Specialist

1 day ago

Salem, Tamil Nadu, India beBeeCustomerSupport Full time ₹ 8,00,000 - ₹ 12,10,000

About Us:

We are a baby tech startup that is revolutionizing the way parents care for their infants.

Our mission is to provide innovative products that make parenting easier and more enjoyable.

Our first product is a smart crib that comes with an integrated baby monitor.

The monitor senses early signs of wake-up, learns from the baby's sleep patterns, and starts rocking along with music to soothe the baby back to sleep.

This technology helps parents get a good night's sleep while ensuring their baby's safety and comfort.

We are passionate about our people, our customers, and our values. We strive to be a company that makes a positive impact on the world.

Job Description

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Support Specialist.

  • BUILDING RELATIONSHIPS WITH CUSTOMERS: The ideal candidate will have excellent communication skills and be able to build strong relationships with our customers.
  • EMPATHY AND PROBLEM-SOLVING SKILLS: They will need to be empathetic and able to listen to customers' concerns and resolve issues in a timely and professional manner.
Required Skills and Qualifications

To be successful in this role, you will need:

  • EXCEPTIONAL COMMUNICATION SKILLS: You should be able to communicate effectively with customers via email, chat, or phone.
  • MULTI-TASKING SKILLS: You will need to be able to handle multiple customer inquiries simultaneously and prioritize tasks accordingly.
  • PROBLEM-SOLVING SKILLS: You will need to be able to think critically and come up with creative solutions to customer problems.
  • ADAPTABILITY: You will need to be flexible and able to adapt to changing priorities and deadlines.
Benefits

We offer a competitive salary, opportunities for career growth and development, and a dynamic work environment.

  • CARER GROWTH OPPORTUNITIES: We believe in promoting from within and offering opportunities for career advancement.
  • DYNAMIC WORK ENVIRONMENT: Our team is passionate, collaborative, and committed to excellence.

Sound like a good fit? Apply now to join our team and be part of something amazing

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