Cybersecurity Solutions Architect
3 weeks ago
Job Overview
This is a second-line support role for incidents and requests with a medium level of complexity. The Security Managed Services Engineer will be responsible for providing a managed service to clients, ensuring their Security Infrastructures and systems remain operational.
The primary objective of this role is to proactively review client requests or tickets and apply technical/process knowledge to resolve them without breaching service level agreement (SLA).
Key Responsibilities
- Proficiency with network access control (NAC) management
- Experience in working with Windows, Linux, Unix environments
- Hands-on experience in commissioning and implementing NAC solutions and integrating with various management and authentication authorization tools (email, AD, IAM, SIEM)
- Automating processes using scripting, configuration tools Experience in managing policies and exceptions
- Packet capture, analysis, and troubleshooting tools Product knowledge of NAC solution
- Incident, problem, service request management, change management, configuration management &capacity management of NAC Setup
- Day-to-day business-as-usual MACDs, configuration changes
- Proactively utilizing network monitoring tools to isolate events before service degradation occurs
- Supporting incident monitoring and incident analysis/response initiatives
- Cordinating with users to ensure timely and satisfactory resolution for any trouble tickets, troubleshooting layers 1, 2, and 3 of the OSI Model.
- Troubleshooting network, transport, session, presentation and applications layers Applying security patches as required.
Academic Qualifications
- Bachelor's degree in engineering (except Mechanical, Civil, and Aerospace) No 3 years degree program eligible MCA is eligible Certificate - PCNSE
Compensation and Benefits
We estimate the salary for this position to be around $80,000-$110,000 per year, depending on experience and qualifications.
About Us
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize, and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future.
Equal Opportunity Employer
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category.
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