
Operations Management Role
6 days ago
Job Title: Operations Manager
We are seeking a skilled and experienced Operations Manager to oversee daily activities and ensure customer needs are met efficiently.
Key Responsibilities:
- Overseeing daily operations to drive continuous improvement in service delivery.
- Guiding, supporting, and providing feedback to team members for optimal performance.
- Developing a deep understanding of products, services, and systems to address customer concerns.
- Collaborating with cross-functional teams to resolve complex issues.
- Improving customer support processes and procedures.
- Staying up-to-date with industry trends and advancements.
- Training and onboarding new team members.
- Analyzing support required and customer feedback to identify recurring issues.
Requirements:
- Bachelor's degree in Mechanical Engineering or related field.
- 5-8 years of working experience, including 1 year in the Elevator industry.
- Excellent verbal and written communication skills.
- Strong analytical and problem-solving abilities.
- Commitment to delivering exceptional customer service.
Benefits:
- Fair working conditions and competitive compensation.
- Collaborative and diverse work environment.
This is an exciting opportunity for a motivated and experienced professional to take on a key leadership role in our organization.
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