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Strategic IT Operations Head

1 month ago

Mumbai, Maharashtra, India DuPont Sustainable Solutions Full time

Job Title: Strategic IT Operations Head

Role Overview:

  • Oversee the design and implementation of internal IT systems to enhance organizational efficiency and capabilities.
  • Partner with stakeholders to analyze business requirements and develop solutions for internal IT needs.
  • Manage existing IT landscape, including MS Dynamic365 tools, Office 365, and Power Platform services.
  • Ensure software testing, QA, and troubleshooting align with ISO 27001 & ISMS guidelines.
  • Implement business continuity processes and policies.
  • Monitor IT system performance to drive cost and productivity improvements.
  • Evaluate vendors for new end-user devices and software.
  • Develop management reporting and dashboards for predictability and performance.

Key Responsibilities:

  • Expert-level experience with Microsoft technology (D365, O365, Power Platform).
  • Deep understanding of Microsoft Dynamic application architecture.
  • Excellent team management and leadership skills.
  • Proficiency in Azure Cloud services.
  • Experience with IT security and applications.
  • Bachelor's degree in information technology or related field.

Requirements:

  • Global work environment with teams across different time zones.
  • Multi-tasking and time-management skills.
  • Highly organized and detail-oriented individual.

Location: PAN India