Head of Operations

8 hours ago


Mumbai, Maharashtra, India Choice TechLab Solutions Pvt Ltd Full time

Choice TechLab Solutions Pvt Ltd is a leading financial services company with a strong presence in the broking industry.

About Us

We are a BSE and NSE listed company, providing end-to-end financial services to our clients. With a rich history of innovation and growth, we continue to expand our service portfolio to keep pace with technological advancements.

Job Overview

The Head of Operations plays a crucial role in overseeing the day-to-day operational activities of our broking company.

  • This role involves managing processes, ensuring compliance with regulatory requirements, improving efficiency, and leading the operations team.
  • The ideal candidate should have extensive experience in the broking industry, strong leadership skills, and a deep understanding of financial markets and regulations.
Key Responsibilities

The Head of Operations will be responsible for:

  • Overseeing back office operations, including trade execution, settlement processes, and client account management.
  • Ensuring smooth functioning of back-office operations, including documentation, record-keeping, and data management.
  • Developing and implementing standard operating procedures (SOPs) to enhance efficiency and accuracy.
  • Managing cost efficiency in operations.
  • Ensuring compliance with all relevant regulatory requirements set by SEBI, NSE, BSE, and other regulatory bodies.
Team Leadership

The Head of Operations will lead and manage the operations team, providing guidance, training, and support.

  • Foster a culture of high performance, accountability, and continuous improvement within the team.
  • Conduct performance evaluations and identify opportunities for skill development and career growth.
Client Services

The Head of Operations will ensure high levels of client satisfaction by providing efficient and accurate operational support.

  • Address and resolve client issues and queries related to operational processes.
  • Collaborate with the sales and customer service teams to enhance the overall client experience.
Technology and Innovation

The Head of Operations will work closely with the IT team to implement and maintain robust trading platforms and back office systems.

  • Identify opportunities for process automation and technology-driven improvements.
  • Stay updated with industry trends and innovations to keep the brokerage at the forefront of technological advancements.
Requirements

To be successful in this role, you will need:

  • Any Post Graduate degree.
  • A minimum of 15 years of experience in the broking industry, with at least 5 years in a senior operations role.
  • Proven track record of managing large teams and complex operational processes.
  • Strong knowledge of financial markets, trading processes, and regulatory requirements.
  • Excellent leadership, communication, and interpersonal skills.
  • Strong analytical and problem-solving abilities.
  • Proficiency in using trading platforms, back-office systems, and other relevant software.
Estimated Salary

The estimated salary for this role is ₹1,500,000 per annum, based on industry standards and location.



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