Head of Category and Seller Operations

5 days ago


Mumbai, Maharashtra, India 0349 eBay India Ecommerce Services Pvt Ltd Full time

About the Role:


The Category and Seller Operations Head at eBay India Ecommerce Services Pvt Ltd will lead the development and execution of a long-term strategy for the growth and success of assigned product categories. This role will be responsible for driving category growth and seller operations within assigned regions, supporting the Global Market (HiPO, India, and SEA) team in pioneering new business ventures across emerging markets.


Key Responsibilities:



  • Develop annual and quarterly plans for specific rollup categories and geographies.
  • Strategically prioritize partnership opportunities for new supply onboarding.
  • Collaborate with cross-functional teams to identify and assess support needed for successful execution of category plans.
  • Conduct regular reviews of weekly and quarterly performance metrics to track progress against category objectives and KPIs.
  • Drive seller eBay Seller playbook for growth.
  • Run seller engagement and seller training for marketplace seller.
  • Drive Seller NPS and continuous seller performance improvement projects based on data insights.
  • Facilitate key processes such as long-term strategic planning and strategy development.
  • Support the GM in Executive Reviews and Business operating plans.

Requirements:



  • Post-Graduation required; MBA preferred.
  • 12+ years of experience in running and managing operations for an MNC across time zones.
  • 8+ years of leadership experience in Category management, sales, business development, or partner management within the ecommerce or technology sectors, with exceptional written and verbal communication skills.
  • Excellent relationship builder with strong positive attitude.
  • Ability to both plan and execute.
  • Challenge and negotiate with partners where required while maintaining positive relationships.
  • Work within a dynamic environment and balance multiple priorities.
  • Capable of excelling in a changing environment.

About eBay:


eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you have a need that requires accommodation, please contact us at . We will make every effort to respond to your request for accommodation as soon as possible. View our to learn more about eBay's commitment to ensuring digital accessibility for people with disabilities.



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