Help Desk Specialist

Job Title: Help Desk SpecialistWe are seeking an experienced system administrator to manage our Zendesk instance and ensure seamless day-to-day operations. This role involves supporting the growth strategy of our organization.The ideal candidate will have 3+ years of experience in Zendesk administration, with a strong understanding of configuration, support,...

Job Summary: The Service Desk Coordinator is responsible for overseeing and coordinating the day-to-day activities of the IT service desk or help desk team. They play a key role in ensuring that customer issues and technical support requests are addressed promptly and efficiently. Main Responsibilities: Team Supervision : Manage a team of service desk...

Role & responsibilitiesExtending technical support on application to end usersProvide Help Desk support for reporting technical incidents / issues / problems with the system.The Help desk shall log user calls related to system and assign an incident/ call ID number. Severity shall be assigned to each call as per the SLAs.Track each incident / call to...

Customer Experience ChampionWe are seeking a talented individual to join our team as a Customer Support Executive.Deliver exceptional customer experiences through prompt and effective solutions.Manage customer feedback to ensure high levels of satisfaction.Process orders and address payment-related issues with professionalism.Provide outstanding service in...

We are seeking an experienced Desktop Support Specialist to join our IT team in Bengaluru.About the Role:This is a challenging opportunity for a proactive and skilled professional to manage and support IT infrastructure, including Windows and macOS environments, basic network troubleshooting, and end-user support.Main Responsibilities:Infrastructure...

Company Description PrimeX Meta, based in Dubai, is an AI-powered IT solutions provider. We specialize in building scalable software, mobile apps, AI automation, and cloud solutions tailored for businesses. Our expertise allows us to offer innovative and effective IT solutions to clients worldwide. Role Description This is a full-time remote role for an...

Job Role:Technical Support AssociateAt our organization, we are seeking a highly skilled Technical Support Associate to join our team. The successful candidate will be responsible for providing technical support to employees and customers for hardware, software, and network-related issues.

We are looking for professionals with solid experience in setting up and running IT Help Desk and Desktop Support operations aligned with IT Service Management (ITSM) and ITIL processes. The ideal candidate will have experience establishing support processes from the ground up , and working in a global, multi-language technical Help Desk environment . ...

Job SummaryThis role involves overseeing daily activities of an IT service desk or help desk team. The ideal candidate will ensure customer issues and technical support requests are addressed promptly.Main ResponsibilitiesTeam Supervision:The Service Desk Manager will manage a team of technicians or support staff.They will provide guidance, coaching, and...

Job Title: IT Support SpecialistWe are seeking a highly skilled IT Support Specialist to join our team. In this role, you will be responsible for providing technical support and troubleshooting skills to ensure smooth operation of IT systems.Provide top-notch technical assistance to resolve IT-related problems.Manage desktop computers and information...