ServiceNow Order Management Specialist

1 week ago

Hubli, Karnataka, India beBeeservicenow Full time ₹ 30,00,000 - ₹ 40,00,000
Job Title: ServiceNow Order Management Specialist

We are looking for an experienced professional to support a large-scale ServiceNow transformation project. The focus will be on designing and implementing Order Management and Delivery processes in ServiceNow, leveraging the OM product.

Key Responsibilities:
  • Develop enhancements and review existing designs identified during UAT phases.
  • Implement ServiceNow OM and CSM modules, including simple and complex order capture and orchestration.
  • Integrate with SPM & CSM processes.
  • Collaborate with technical leads to ensure best practices in design and development.
  • Translate user stories into ServiceNow features with minimal customization.
Required Skills and Qualifications:
  • 6+ years of hands-on ServiceNow development experience, including 3+ years with Order Management (OM).
  • Strong expertise in Service Catalog definition and setup, Workspaces, UI Builder, Flow Designer, ServiceNow Platform features, CMDB, CSM, ITSM, SPM, and CSDM.
  • Experience in designing and prototyping solutions, knowledge of sales and ordering processes (SPM knowledge is a plus).
Benefits:
  • Excellent communication skills, able to explain complex topics to non-technical audiences.
  • Strong problem-solving and analytical skills, ability to learn quickly and adapt to project needs.
  • Proactive and collaborative mindset, with a strong team spirit.
What We Offer:
  • A dynamic work environment with opportunities for growth and development.
  • Competitive compensation and benefits package.

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