Executive Client Service Specialist

2 weeks ago

Solapur, Maharashtra, India beBeeCommunications Full time ₹ 9,00,000 - ₹ 15,00,000

About Boomlet:

We are a communications consultancy that helps businesses craft compelling narratives through strategy, storytelling, and execution.

We partner with companies to manage their reputation, create thought leadership, and drive impactful campaigns across traditional and digital platforms.

With a focus on creativity, agility, and measurable outcomes, we shape meaningful conversations between brands and their audiences.

Key Responsibilities

  • Main Point of Contact
  • Act as the primary point of contact for client requirements and queries, ensuring smooth communication and clarity.
  • Understand client objectives and facilitate seamless collaboration with the team.
  • Support the team in fostering positive client relationships and driving business growth.
  • Assist in crafting high-quality communication materials, such as briefing notes, presentations, and one-pagers.
  • Gather insights, case studies, and industry news to support client deliverables and drive strategic decision-making.
  • Contribute to thought-leadership and reputation management initiatives under guidance, identifying opportunities for growth and improvement.
  • Coordinate with internal teams (design, strategy, execution) to deliver quality outputs on time and exceed client expectations.
  • Track deliverables, timelines, and ensure processes run smoothly, providing operational support to the Unit Lead/Manager for client projects.
  • Conduct basic research, competitor benchmarking, and trend tracking to stay ahead of the competition.
  • Monitor industry and digital trends to identify potential communication opportunities and spot small wins within existing accounts.
  • Support the team in preparing pitches and proposals, leveraging expertise and knowledge to drive business development.
  • Assist in preparing performance reports with clear insights and learnings, ensuring accuracy, structure, and alignment with client expectations.

Qualifications & Experience

  • Required Skills and Qualifications
  • 2–3 years of experience in client servicing, communications, PR, or related fields.
  • Strong communication and coordination skills, with excellent writing and presentation abilities.
  • Awareness of digital media, influencers, and media landscapes, with proficiency in MS PowerPoint, Word, and Excel.

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