Payment and Order Resolution Specialist

5 days ago


Gurgaon, Haryana, India beBeeCustomerService Full time ₹ 70,00,000 - ₹ 1,50,00,000
Job Description

Mccormick brings passion for flavor to work each day.

We manufacture, market and distribute spices, seasoning mixes, condiments and other flavourful products worldwide.

We have a 100-year legacy based on our principle of respect, recognition, inclusion and collaboration.

Position Overview

This role is responsible for answering queries related to payments and orders.

Key Responsibilities
  • Process vendor inquiries related to payment status.
  • Confirm inquiry status and take actions to resolve.
  • Coordinate with business partners to resolve payment issues and invoice discrepancies.
  • Review vendor statements and request invoices if needed.
  • Provide support and training.
  • Check remittance Advice/payment details/check details.
  • Answer other calls & e-mails.
  • Interface with other teams daily.
Additional Responsibilities
  • Support Ariba related queries.
  • Advise on Ariba access and account visibility.
  • Prepare Vendor master data update requests.
  • Send invoice copies.
  • Advise on PR or PO status in Ariba.
  • Answer GL questions related to PR creation.
  • Provide training documentation.

Other tasks as assigned by manager.



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